I was a solid Sealy customer with both my previous mattresses being Sealy since 2003. After this last experience (purchased Nov 2017), something has changed significantly in their manufacturing process because this is the worst mattress I have ever used in my life. It...
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1.0
I liked
  • 15 years ago product
I didn't like
  • Current product
#1119865
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I made the HUGE mistake of purchasing a floor sample mattress 2 years ago at a price it will cost if bought new today. A month after the mattress and without being used, the mattress began to sink (and without anyone sleeping on it). Two years later, the mattress looks...
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1.0
I didn't like
  • Damage products
  • Poorly constructed mattress
#1061089
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I am writing today to describe just how horrible my experience with Sleep Number and their stores and customer service has been. I purchased a split king m7 bed with the adjustable baseon November 22nd. The sales person at the store in Spokane Valley did the whole sale...
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agrider
agrider

Its March! Happy March! Sleep Number still has not contacted me. I even resorted to writing a physical letter, and nothing.

Anonymous
Another ***ed ***sumer

Our delivery for an i8 was scheduled for today. Just informed delivery is cancelled because bed was "misrouted". Spoke to customer service who told us they didn't know when be...

1.4
I didn't like
  • Customer service or lack thereof
  • Whole experience
  • Being lied to
#968818
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On August 1, 2013 we purchased a Sealy Posturpedic mattress from a Sears store. We paid $1200.00 for the king size mattress and box spring. Within 3 months we noticed sagging on both sides of the bed. The mattress is not able to be flipped so both my husband and I...
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1.9
#960532
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We bought a $600.00 plus King Mattress (sealy) from a Local store here in Grove, Ok. (Bob Loftis) in November of 2013. In march of this year we contacted the store because the mattress was sagging and was uncomfortable. We were told they would look into it....
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1.2
I didn't like
  • Resolving the problem
  • Bad matteress
#854755
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mis selling products through ebay, sub standard products not as advertised. Customer service is shocking they just lie all the time, promise a solution but never carry that through. They are no better than a common criminal who steals from you, just that they sell...
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Anonymous
Shammy

Durest beds are rip-off merchants! Do NOT buy from them, their products are inferior quality and arrive damaged. Been waiting 9 MONTHS for a refund, even had to return the bed...

#431329
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