Like many people, I ordered the "free trial of Keranique", the day after I placed the order. I was told my order was "free" trial order, save $7.95 for shipping. The confirmation e-mail of the cancellation, stated my balance is $159.90 that is billed to my credit card....
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1.5
I liked
  • Idea of the product
I didn't like
  • Lied the product is free and only shipping paid
  • Intimidation by phone
#1097005
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On 9/25/16, I called in to see how I could return the products that I had been sent. I thought these items, hair growth products and vitamins,were a promotion for the low price of $9.95. I paid this amount. An automated message came on when I called customer service,...
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Anonymous
Anonymous

Call your credit card company and tell them you want to dispute EVERYTHING except the initial charge that you planned to pay... The $9.95 and exactly what they did to you! If...

I didn't like
  • Lied the product is free and only shipping paid
#932703
Reply to reviews

I used this product and it did NOT do what it states it does. their so called regrowth formula was nothing more than Minoxidil which can be purchased anywhere a lot cheaper, the shampoo wasn't any better than Frutis for 4.99. They are nothing more than a fraud. You...
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1.0
I didn't like
  • It is a pathetic company fraud hated
  • Deceiving
  • Not as promised
#916755
Reply to reviews
After reading the negative reviews I called to cancel this account that was set up (which I did not request). At that point I was informed they wanted the product back or $38.00 more I was furious. Do not fall prey to this company! Their business practices are...
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1.0
I liked
  • Strings to cancellation
I didn't like
  • Manipulative
#915012
Reply to reviews
Keranique FREE TRIAL is by no means free. It states that all you pay is the shipping. Like a fool I decided to try and boy do I regret it. The product left my hair dry and made my scalp burn, but it was a FREE trial so worth a try. Wrong!!!! Hidden at the bottom...
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Anonymous
Anonymous

U need to cancel

Anonymous
Laurie

Previously I stated that i was out $160. Well, upon further checking, I am actually out $342 on this free offer.

#901355
Reply to reviews

This company is a total scam, dishonest. Wife received initial free trial offer. Absolutely no positive results. They sent a second shipment and billed us. Called Keranque and they refused to cooperate and stop shipment and remove latest charges. Their product is...
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1.0
Keranique Ripplemead, Virginia
I didn't like
  • Product and charges
  • Company response
  • Product
#795242
Reply to reviews
If you want garbage that A) Doesn't work and B)You will pay a lot of money for that wasn't clearly stated in the fine print, then this is for you. I got the free trial and then I was charged $79.95 for a second package I didn't want and then told I have a balance of...
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Anonymous
Anonymous

Yes, please! Do run off and cry all over Facebook.... It's organic hilarity at it's best, you Go Girl!... LMFAO!!

Anonymous
Anonymous

Cry more please. Learn to read before you blindly buy things. Only an *** would order and agree to terms without reading the terms.

1.0
I didn't like
  • Keep charging you
#760368
Reply to reviews
I was tricked too, and realized it was a subscription scam after it arrived. I searched for email and found a notice in my SPAM box "reminding" me an $85.94 would be billed soon. Called the number to try to cancel, but was told I could not cancel even though it was...
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1.0
I didn't like
  • Lack of refund back in my account 14 days later
  • Charge for something not ordered
  • Product or customer service
#748442
Reply to reviews

We bought the product and when we tried to call to return the number we had was for a Florida number and was not a good number. When we received the next shipment we called and were told to return both packages and we would be not be charged. Now 90 days later my...
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I didn't like
  • Charge for something not ordered
  • Charges
  • Reps dont listen
#662177
Reply to reviews
I submitted a request for cancellation and return instructions. Instead, their response was deliberately delayed past the first shipment, charged my card, and refused to refund the charge. They sent an email to further delay past 30 days, stating they could not find my...
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#517598
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