Just signed up for insurance and paid my first premium with coventryone of the carolinas. Called 01/13/2016 2:30PM to get help finding a doctor since a few that I called didn't take my insurance. The representative could not help. Instead, she started reading something...
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1.0
I didn't like
  • Coventry insurance
  • All
#769692
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Very bad experience with them. I was used to pay $34.41 then out of no where I got a bill for $376.82 ( I didn't used any thing - not even a doctor visit). So i had to pay that *** after I spoke to 3 representatives that couldn't help, 2 of them hung up the phone. Then...
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1.2
I didn't like
  • Insatisfied
  • Irresponsible
  • Customer service
#690882
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I have spent at least 6 hours on the phone with Amanda, Dane and Tinesha, & Shari (wrote these names, when I finally decided I needed to start writing down names of people I spoke with) These 6 hours do not include hold times or waiting for someone to pick up the...
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I didn't like
  • Poor billing system
  • Denied claim with prescription
  • Slow pre-authorization
#610615
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Since May 2014, my wife and I had been enrolled to medical insurance service at Coventry One through the health market (healthcare.gov). When I submitted my application to healthcare.gov in April 2014, a health market officer told me I need to pay just initial payment...
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1.0
I didn't like
  • Treat me very unfair
#547219
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