While the customer service staff is fairly pleasant, they are not forthcoming with information in regards to their products. The loan they provided to us was a one year same as cash. When I called into make the first payment a year ago I was told I had until October...
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1.7
I didn't like
  • Fraudulent practices
  • Lied to me plan and simple
#927086
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My father that is eldrely recieved the "check" in mail. After reviewing the loan he went to bank and deposited. They called to verify that he was indeed was the one that did. I have power of attorney but they wanted proof faxed. I did have my mother speak with them,...
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5.0
I liked
  • Ease of process
  • Customer service
I didn't like
  • Did not verfiy iformantion first
#926863
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I've had several loans with them even when they was Sunbelt Credit and they never attached a lien to my car loan. I recently purchased a new car from my job to have reliable transportation to and from work and to see my son. I also traded my old vehicle in because of...
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Anonymous
Anonymous

No lender is going to remove a lien from security unless and until the loan is paid off. You knew in advance what the interest rate would be. The common sense thing would be ...

1.6
#914539
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nitial loan was not as described. $1500 loan turned into $2500 loan which includes "insurance" coverage. I initially applied for a $1500 loan to pay for some car repairs. I was told during the loan signing process that there was an "optional" insurance that would cover...
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1.0
I didn't like
  • Fraudulent terms
#902299
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I have never experienced such horrible quality of customer services. I am working with representatives from the Pikesville, MD location. They do not handle business well at all. They advise you to leave a voicemail and a representative will give you a call back. NEVER...
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1.0
I didn't like
  • Overcharging paid loans
#884569
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I HAVE THIS PROBLEM WITH MARINER FINANCE AS I WAS T URNED DOWN BY PNC BANK FOR A LOAN BECAUSE OF A CLOSED DOWN ACCOUNT WITH OUT ANY REASON TO CLOSE THIS ACCOUNT. CALLED AND AFTER FISHING AROUND THEY CLAIM THAT THEY CLOSED THIS ACCOUNT TO TRANSFER MY ACCOUNT FROM...
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1.9
I didn't like
  • Closed account
  • Fraudulent practices
#844769
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I received a mailing from Mariner Finance two days ago. The envelope had the words "Check enclosed, Open Immediately!" boldly printed in red ink on the front. So I opened it & what I found was in fact not really a check, but something that could be cashed or...
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1.0
I didn't like
  • Fraudulent practices
  • Poor customer service
#807533
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Made all 30 payments on loan. When receiving loan I was blatantly lied to about taking out insurance on my brand new car with max insurance already in place. I was lied to about having to use my vehicle as collateral. Out of a 2,745.34 loan these crooks charged me...
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2.0
I didn't like
  • Insurance fraud
  • Loan sharks
  • Overcharging paid loans
#791801
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Recently, I received a pre-approved check in the amount of $1,200 from Mariner Finance. After doing quite a bit of research online, I have found that they reportedly use unethical practices in their loan company and that they are not accredited with the Better Business...
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Anonymous
Anonymous

Well to be quite honest? If you took out a $1,200 loan and you didn't pay me? I call everybody their brother your sister your mom your dad your work whoever I could get my $1,...

Anonymous
Anonymous

Wow I didn't need this check but saw they offered home loans which I'm having a problem obtaining, tired of renting all my money away for the last 26 years , I figured this li...

1.3
I didn't like
  • Quality
#782216
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