Vizio authorized manna to deliver a replacement TV on July 5th. A week past the date they said this would all be wrapped up.....It's July 18th and I had to call them to even see if I was in their system yet...waited 20 minutes on hold, and when I got to talk to...
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1.0
I didn't like
  • Unflexible delivery times dates
#884615
The bed sat in Seattle (SeaTac) for 8 days before they tried to deliver it in a rather beat up truck (we are two hours outside Seattle). Then their truck ran out of fuel about a mile from my house and I had to go to town and buy them some diesel in my fuel can. They...
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2.4
I liked
  • Learning to never use them again
I didn't like
  • Very unprofessional
  • Very slow delivery
#868757
Manna was to deliver my replacement TV from Vizio in 10 to 14 days. It too three days shy of a month. Visio shipped my TV in a timely manner and the TV reached KY where I live two weeks before they delivered my TV that was 2 hours away. They have very poor customer...
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I didn't like
  • Change of delivery time
  • Service
  • Very unprofessional
#732281
I ordered a wine cellar refrigerator from a large retailer who contracted the delivery to Manna. The retailer emailed me an order confirmation along with Manna's status page. The page showed an estimated delivery date, which was the date I placed the call to Manna. ...
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1.0
I didn't like
  • No contact with me
#603207
The company sent an email to schedule a delivery window. After several emails and a text reminder of the schedule delivery to make sure I was home waiting for 4 hours, the driver never shows up. After calling the distribution center, the agent told me the driver...
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About 4 weeks ago I was working with VIZIO to get my TV sent back in and they told me that MANNA would be contacting me to schedule a pickup. 2 weeks go by and no word from MANNA. So finally I call VIZIO back to see what's going on. They told me that I should have been...
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#443342