I originally signed up with a Costco American Express Card for a 30 day trial. At the end of 30 days, they would charge my card for the program. I received the MagicJack, set it up and ported over my phone number. All good. But between my sign up and the 30 days,...
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3.1
#899978
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I recently tried to renew my two magic jack devices for five years. One device renewed fine but the other one would not work. When I spoke with tech support on their "live chat" feature, It was apparent that the support person was getting confused about my problem. ...
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#614056
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Two MJs have been replaced numerous times the last few years. This past time, I've been with 12 or more of their highest remote support techs for over 12 hours in several days and nothing was accomplished. I think they get frustrated and either have me reboot or...
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1.0
I liked
  • When they worked
I didn't like
  • Technical support
  • No refund policy
  • No refund prorated subscriptions
#548152
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Bought it after a friend recommended it! I made the mistake of paying for my MagicJack plus 2014 in Cash, bought it from Future shop Canada. After setting it up it would do calls of an acceptable quality from the device but will not make any calls from the apps! Also...
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Anonymous
Anonymous

Lord have mercy! Christ have mercy! O Lord have mercy!

Anonymous
Anonymous

Pray for those who have less. Your problem will vanish, and a new life will surface.

#468357
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Just paid for MAGIC JACK PLUS. Also I had the first magic jack and paid for five years and you would not transfer the payment to the magic jack plus. I spent hours to ask the customer services on transfer my money payment to the old magic jack to thee plus one, and...
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#416389
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I JUST MADE A PAYMENT TO MY MAGIC JACK PLUS OF 32.29 AND THE SYSTEM DO NOT WORK.Also I had the first magic jack and paid for five years and you would not transfer the payment to the plus.I do not have the old system anymore,because of that I do not have home service.I...
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#415877
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I have been trying for at least 3 wks or more to extend my contract with Magic Jack Plus and they have my credit card info because they said they had it. Every time I try to sign up, they say I have wrong email address and password. I am very pissed off because of your...
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#381086
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I'd purchased Magic Jack Plus from Micro Center in Cambridge, MA in July 2012 for $73.95 plus Tax. Registered with 5 additional years "Five Year Platinum Preferred Plan" for $99.75, and Regulatory and Compliance $4.79 in total $104.54. No problem, no issue. When...
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Anonymous
jeffsduncan

Please wait for a site operator to respond. You are now chatting with 'Terrence' Your Issue ID for this chat is LTK5540101094960X Terrence: Hello, how may I help y...

#379302
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Dad died, left his Magic Jack Plus to me, I tried to register his account in my name explaining the situation (their chat people really only have canned answers and no one in authority). After a lengthy chat and being transferred to a second agent, they dropped my...
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#379237
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Bought a Magic Jack Plus a year ago and could never get it to work as advertised without a computer so just used the usp port on computer but when I turn off computer at night I have no phone service. Bought another one as a gift for "Mom" thinking that I must have...
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#378822
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