I have been dealing with them for 2 years , they forget to ship your order and when you ask them its the same story , they say it takes 3-5 business days to process , this is bs , I checked on my order daily for a week and says processing , and when you email them they...
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Madvapes
Madvapes

We have recently moved warehouses and are currently changing our fulfillment processes and even hopefully our software soon to help with our overgrowing business. I apologize...

MrSharkNasty
MrSharkNasty

Only losers take part in such an activity.

2.3
#815574
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Resolved

A friend got me a gift certificate for Christmas and I have yet to be able to actually use it. Guess they got their money so now they can care less if the gift can be used in any way. I have emailed them and all they say is the code is verified and valid but every...
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Anonymous
Anonymous

Most companies, madvapes included, sell gift cards and this doesn't add revenue to the business until the gift card is used on a purchase.

mewnrwh
mewnrwh

I would call in to get your help but I work mon thru fri 8-5 and your customer service is only avail during those times so how do you suppose I contact you to get this resolve...

1.5
I didn't like
  • Website
  • How unhelpful they are
  • Customer service
#780534
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I've been purchasing between $60 - $100 online from Madvapes every 2-3 months for some years now. I'm a very good, above average customer to say the least. Recently I made a similar purchase and paid an additional $7 for 2nd day air shipping as I often do. This was on...
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2.3
I liked
  • Plentiful inventory levels
  • Variety of items
  • Prices on imports
I didn't like
  • How unhelpful they are
  • Customer service
#605143
Reply to reviews
Madvapes - Got 300ml of bad juice they did not care
I was ordering the same exact blueberry juice from mad-vapes for about a year. After buying getting 12 different bottles of the same juice I was instantly aware when. There was something wrong with the latest batch. And I got 6 50 ml bottles of it usually after...
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Anonymous
notgivingit

to the other commentor if you had read the complaint the original posted said it LOOKED like urine. then just said urine again ASSUMING you would have read the earlier part wh...

Anonymous
KevinRichards

You lie, they sent you yellow juice not a bottle of urine. Does mommy know what lies you are posting on her PC, because you better be careful if you are telling people you wer...

2.0
I didn't like
  • How unhelpful they are
#553343
Reply to reviews