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I did, last year, and everything was ok. I decided to do it again... Now I am left in tears... My scalp was BLACK for weeks, and since May 29, 2017 my hair is falling out so rapidly, that it is impossible not to cry over it. I have been trying to keep my hair as...
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eSalon
eSalon
eSalon Verified Representative

Hi Kate,Were so sorry to hear about your recent hair color experience and can understand how stressful this situation must be for you. Many factors can contribute to hair lo...

1.0
I didn't like
  • Product and customer service
#1070711
Dyed my beautiful ash blonde hair into a medium brown in November of 2015 with demi-permanent dye from e-salon, it's 2017 and guess what. Its STILL in my hair and looks ugly and brassy. WORST MISTAKE OF MY LIFE. Now I have to spend over $200 (since my hair is very...
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eSalon
eSalon
eSalon Verified Representative

We sincerely apologize that you were unhappy with your color results and that we had not resolved your issue. We are very surprised that the demi-permanent hair dye hasn’t wa...

1.7
I didn't like
  • Color did not come out
  • Ruined my hair
#1012284
I have used this products for quite some time. The color is good and I like it, after about 5 washes. I also like the convenience of it being delivered to my house. My process is, I color my hair, and follow the instructions to a T, hop in the shower, add the...
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eSalon
eSalon
eSalon Verified Representative

While you enjoyed the convenience of your subscription, we’re sorry that you were disappointed by the level of service you received when you expressed frustration about rinsin...

2.7
I liked
  • Personalized product
  • Convenience of delivery
  • Packaging was very nice
I didn't like
  • Bad color
  • Inability to remove color from my hair
  • Color remaining on my hair
#849966
I AM 65 YRS OLD WITH VERY MINIMAL GREY HAIR.. LOOKING MORE LIKE SPARKLES IN MY HAIR SO COVERING IT WAS NOT AN ISSUE. WHAT I DID WANT TO COVER WERE BLONDE FOILS I HAD DONE SEVERAL TIMES WITH VISIBLE DAMAGE. I AM A LICENSED COSMETOLOGIST X'S 46 YRS WITH MY MAIN INTEREST...
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Anonymous
***cerned citizen

Why are you posting a satisfaction review at this site which is called "pissedconsumer.com". You are obviously a paid blogger or just too old to read the name of this website....

eSalon Farmington, New York
#751949
BAD BAD BAD. Here is a company that requests a recent photo of you ...WHY so that they can color match to your color. So if your photo is taken inside under bad lighting that is the color your color stylist will develop for YOU. BAD IDEA. You end up with a flat color...
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I didn't like
  • Bad color
#714181