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Lowes 11% Rebate Ripoff

2.0
Details
I bought a $1500 riding mower and was told to submit the rebate form for a rebate which I did. I then received a letter saying the receipt did not indicate a qualifying offer and to resubmit which i did. A week later I received another letter saying the receipt did not indicate a qualifying offer so I called customer care and they said I needed to include a copy of the receipt which I did for both submissions. after I received the second letter I just gave up. I think that is what they wanted.
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Author
Location
Westland, Michigan
Reason of review
rebate
Loss
$164
Preferred solution
rebate
Review #1569073 is a subjective opinion of poster.
1 comment
1.1
Details
Go to Home Depot, buy from Amazon or buy locally. I was in enrolled in auto payments and never logged into my account since January 2019 if not even earlier. I do not touch my account. I never want to miss a payment hence the auto payment. Everything was okay until...
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Anonymous
#1674967

Why are you complaining about Lowes? Your credit account is with an independent credit company. Won't be any different if you shop at other stores. I had an Amazon account tha...

Author
Cons
  • Calling lowes
  • Nothing solved
  • System breeched
Reason of review
Poor customer service
Loss
$160
Preferred solution
Waive one month fee
Review #1516591 is a subjective opinion of poster.
0 comments
3.2
Details
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
We purchased a kitchen remodel from Lowes in Fresno, CA. The materials are pretty good and look nice. However, it's been over a year and the project is not complete. There are missing / incorrect pieces that have never been replaced. The contractor seems to have...
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Author
Location
Fresno, California
Pros
  • Products
  • Products and selection
Cons
  • Project completion
  • Contractor
Reason of review
finish the job
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
Review #1468886 is a subjective opinion of poster.
2 comments
3.6
Details
I purchased a washer and dryer in November during a rebate promotion. I submitted the documents the very next day. Lowe's can plainly see in their own system that my purchase met all the requirements for the promotion, which was a $100 Lowe's gift card, which I was...
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Anonymous
#1622182

On 11/14/2018 we purchased a Samsung washer/dryer based upon a sign offering a $75 lowes store Gift card AND $200 rebate provided we bought the 4-piece bundle (washer/dryer/2 ...

Author
Pros
  • Home delivery
  • Selection of washer and dryer combos
Cons
  • Making everything difficult about receiving gift card
  • Shady business practices
  • Awful customer service after the sale
Reason of review
Not as described
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Lowes Bad SERVICE
  • Lowes Rebate Not Honored
  • Lowes Rebate
  • Lowes Does Not Honor Promotions
  • Lowes Lies
Review #1424698 is a subjective opinion of poster.
2 comments
1.3
Details
I have had a horrible experience with Lowe’s. Worst decision of my life and I wish I had somehow known to avoid them. The sub contractor they assigned to my master bathroom project had horrible work ethic, installed materials incorrectly according to industry standards...
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Anonymous
#1560412

We had the same experience it was a 3-month horror story not only bad installation and service unethical. They operate in a fraudulent manner they substitute cheaper products ...

Author
Location
Norcross, Georgia
Reason of review
Bad quality
Loss
$12000
Preferred solution
Full refund
Tags
Review #1352643 is a subjective opinion of poster.
0 comments
3.3
Details
We waited over two weeks for the white color fridge so when it can, we were relieved to finally get it. But... one of the door handles did not fit well and it was pictured and noted to get it replaced. After two days we called to check on it as we had no communication...
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Author
Location
Modesto, California
Pros
  • Price and selection
Cons
  • Resulting product part replacement response and timeline
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Review #1301815 is a subjective opinion of poster.
0 comments
2.5
Details
Lowes - Took the day off from work - they never showed up
I went to the Lowes Webster, NY store on 4/16/2018 to finalize my decision on which refrigerator to purchase. On Tuesday 4/17/2018, I made my decision and called the same store and placed an order for a Whirlpool WRT518SZFM. I received an email on 4/18/2018 confirming...
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Author
Location
Webster, New York
Pros
  • Birds flying through their store
Cons
  • Virtually no response from lowes
  • Waiting for a delivery that never happened
Reason of review
Poor customer service
Loss
$320
Preferred solution
Full refund
Review #1241973 is a subjective opinion of poster.
Resolved
0 comments
2.3
Details
Horrible, horrible customer service. Yes it is so bad I cannot understand how Lowes stays in business. We purchased a GE Electric Range on Jan 2 2018 from a salesman who, while pleasant, knew absolutely nothing about ranges. We knew more only because we had researched...
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Author
Location
Mesa, Arizona
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1179735 is a subjective opinion of poster.
0 comments

Lowes - No, San Francisco Lowe's is EVEN worse.

1.0
Details
One Product 7 hours of hold time on phone 6 missed deliveries Won't refund even though we NEVER Got Our Order. Charges in dispute. Worst retail experience in the history of the Universe. {{REDACTED}}
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Author
Reason of review
Poor customer service
Loss
$30000
Preferred solution
Close this store
Review #1159573 is a subjective opinion of poster.
1 comment
On Sept. 30, 2016, i bought one bag CEMEX Cement Mix (item number 364001) from Lakewood Lowes (10555 West Colfax Ave, Lakewood, CO) at $2.3/bag. Then i went to Louisville Lowes (1171 Dillon Rd, Louisville, CO) to buy the same product, they wanted to charge $9.5/bad,...
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Anonymous
#1223444

Why didn't you buy more at Lakewood? Was it their last bag and it was damaged so they gave you a big discount?

Author
Location
Denver, Colorado
Reason of review
Poor customer service
Preferred solution
they need to say sorry for not following the low price policy they promised
Review #930524 is a subjective opinion of poster.