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NordicTrack - Very disappointed customer

I ordered your s22i studio cycle on December 19 and still have not received delivery. Your customer service is horrible and they don't seem to care that they leave you on hold for an indefinite period of time. If I had known it was going to be this difficult to get information on my order I would have never ordered from your company. No one seems to know any details. One person tells me it's out for delivery and another tells me it hasn't left the warehouse. You should be ashamed of the service that you DO NOT provide to your customers.
1.0
Details
Customer service
Delivery Service
Staff
#1449753
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NordicTrack - Purchased a Nordic Track X22I and received a broken machine

I get a new machine that does not work! After 45 minute waits on the phone I am then told I have to wait 2 -3 weeks for replacement parts!!! ARE YOU FU*&%ING KIDDING ME? I am in my 2nd week now and called Nordic today and again waited an hour on the phone and now told have to wait 3-4 weeks for machine to be picked up! I am being proactive and filed a complaint with better business bureau today. Nobody needs to look at Nordic track. Wtf
1.0
Details
Customer service
Delivery Service
Equipment Quality
Product or Service Quality
I liked
  • Brand new machine sent are broke
  • Free finance
  • Long waits on phone
#1449402
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If you do happen to fall for one of their excellent articles and get excited that you are going to make a lot of money . BEWARE OF THEIR LIFETIME MEMBERSHIPS. After 6 months of getting hosed by their articles, you will find out that you no longer want their advise. And...
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Anonymous
Kieran

the lifetime package i signed up for was taken out after just a few months they tried to get me to switch to some other scam that would kill off any chance of suing them. the ...

2.4
I didn't like
  • Failure to prominently disclose pricing
  • You are surpose to get refunded all money but they dont honer it
  • Dishonesty
#1409707
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Petco, Parkside Town Commons, 7121 O'Kelly Chapel Rd, Cary, NC 27519 I have repeatedly tried to give this store a chance, but time and time again they disappoint me. The disturbing lack of knowledge of most of the employees who take care of them at Petco is ludicrous....
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Petco
Petco

Hi there. We never want our customers to be stuck with a bad experience. We've shared your review with our team in Cary, and recommend reaching out to our customer service at ...

2.5
I liked
  • Dog trainer
I didn't like
  • Manager
#1399865
Reply to reviews
When I originally called to delete all of my information from their system so that I wouldn't receive anything else, I was told that that would happen. I am still receiving emails, so I called again and spoke to a customer service agent who told me that it would 4 or 5...
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Anonymous
Anonymous

I agree! This co is bad!all of their services r bad and they don't listen to their customers at all! I wish I had never heard of them! Agora

Anonymous
Anonymous

In addition, when I spoke to the customer service agent today, first she said that it would take 5-7 business days for my subscription to be canceled. Then she said it would t...

1.0
#1180834
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A GE repairman convinced me to purchase a new microwave, although it turned out the old one hadn't broken - it was the outlet that failed. I only found that out I bought a new microwave, and it didn't work either. Then I hired a repairman who quickly fixed the outlet...
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2.8
I liked
  • Repairman was very nice
I didn't like
  • Terrible experience with customer service
#1171941
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I called the Salon to see if they were busy. She told me, she was doing a haircut. I asked if she con do my hair, I was on my way. She said OK. When I got there she was still doing her haircut. She told me she had two haircuts left, and for me to have a seat. I ask her...
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3.0
I didn't like
  • Not being honest and inform customer of changes
  • Inconsistency in services
  • Service
#1119344
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I did not like Alisa. She was extremely rude, had a bad attitude, and made crude jokes about my boyfriend and I's relationship. When my boyfriend and I first walked up to get his hair cut I signed up with the red head with short hair- she was the only visible worker at...
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Anonymous
Anonymous

I hope you sent a copy of this to SmartStyle Corporate.

1.0
I liked
  • Other hairstylist
I didn't like
  • Bad attitude
  • Rude behavior
  • Rude comments
#1115475
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Each time I use my Family Dollar store which is located at 1725 13th st. Omaha, NE, 68108, it is full of boxes that haven't been stocked on shelves. It has garbage overflowing in the garbage cans in front of the store, garbage all over the parking lot, and only one...
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1.6
I didn't like
  • Employee complaining about stuff while on sales floor
  • Being spoken to rudely by the manager
#984665
Reply to reviews
THE INTEGRITY LINE SAID THE SAME THING AS THE HEAD OFFICE AND IT IS IN THE FAMILY DOLLAR HANDBOOK THAT IF YOU OR A TEAM MEMBER OF THE COMPANY CAN NOT PLACE JUDGMENT ON THAT PERSON OR SWAY ANYBODY ELSE TO DO IT.TOMORROW I AM PUTTING MY REQUEST IN FOR A NEW HEARING...
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1.1
I didn't like
  • Customer service or cashiers or manager
  • Hostile and bad customer service
  • Rude attitude
#927532
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