Last week was my first experience ordering products from Lazada.When opting to pay by Credit Card there is a tick box asking to store ones card information. If you uncheck it you are effectively denied paying by card but you are not told why only to tell you to pay by...
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LazadaPH
LazadaPH

Hi ChiefGull468. We understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that i...

2.8
Lungsod Quezon, Kalakhang Maynila
I didn't like
  • Trying to chat with anyone was impossible
#1321441
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My mom sent a package last Nov from US. The status of the package on 19 Dec 2017 was "arrived in Manila". After 7 days of not receiving the package, we called LBC and told us they can't locate it anymore and said it probably got lost while in transit in Korea. Clearly...
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Anonymous
Anonymous

Resolved 2 days ago. The Package came and they refunded the courier fee.

1.3
I didn't like
  • Package got lost or maybe not
#1172866
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"Shipment issue. Please get in touch with us through our official customer care channels." daw sab ni LBC tumawag ako and chinat ko sila sab nila "Regarding on your shipment , delivery is unsuccessful due to volume of deliveries. Limited lang din po kasi ang aming...
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1.0
I didn't like
  • Did not provide a service
  • Poor customer service
  • Delivery delay
#1161877
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okay. so I ordered something from beautymnl.com. They delivered my item via LBC. They said that my item is en route. I keep on waiting & waiting outside my house excited about my bought product. Then someone texted me like "This is LBC, where is you're house located?...
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3.0
I didn't like
  • Very frustrating poor service undependable service
  • Long delays
#1057415
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Lazada Philippines - Worst online shopping experience
I ordered multiple items from Lazada by using credit card and after that they emailed me that the order was successful and they gave me the order #. i thought everything was fine i waited for my order for more than 2weeks now when its was stated there that it will...
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Anonymous
Anonymous

THIS JUST HAPPENED TO ME.

LazadaPH
LazadaPH

Hello, upon checking on your order number 362384268. It was closed or cancelled due to invalid process of payment method. Once you placed an order using credit card or debit c...

1.3
I didn't like
  • Delivery failure
  • Very late delivery
  • Give false information
#1013474
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It's clearly stated on their receipt that the pickup date for the item I'm supposed to receive is 09/09/2016 but when I head over to their in Fuente Cebu on this day 09/09/2016 f**k! I was told the item will be received next week. WTF! They are showing off on their...
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I didn't like
  • Horrendous service
  • Pick up of box is not on time
#915520
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I experience now a not deliver item in LBC Surigao City. my packaged had arrived on 23rd then they txt me that my package had arrived so i text them that kindly deliverd it to me because it is COD. But they never deliver it so i checked the status of my tracking number...
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1.0
Surigao City, Caraga
I didn't like
  • Waiting the whole day for pick-up
  • Poor transaction and communication of the personel in charge
  • Unprofessional customer agent
#907407
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I was sent a package from Cotabato last Tuesday morning, August 23. He was advised that I can claim it the next day which is August 24 in the afternoon. I decided to pick it up awhile ago, August 25, but was told it isn't there yet and it might take until tomorrow,...
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Urdaneta City, Ilocos Region
#906973
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On July 16th Bought an item on Lazada Philippines only cause the site stated that it would be delivered between July 21 to 23rd and I prefer to support local companies, otherwise I would have bought the same item on Amazon at a slightly higher price, I've bought many...
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LazadaPH
LazadaPH

We're sorry to hear about this, Cristina. As per checking with LBC's tracking tool, they tried to deliver your item last July 29, 2016 around 01:55:00 PM, but your house was c...

1.9
I didn't like
  • Refund
  • Post-sales service
  • Customer support
#890051
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LBC EXPRESS DELIVERY
Please deliver today the parcel to the address I given today on LBC Dear management,I wanted to ask the assistance regarding my parcel sent to Malaysia last May 25, 2016 and until now not delivered yet.Please check and inform me personally through my email :...
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Anonymous
Anonymous

LBC hari ng kawatan! Maawa kayo sa mga customer ninyo na ninanakaw ang padala ng mga tauhan nio!!!! Sana isang araw wala ng magpadala sainyo!

Ermita, Manila
#857727
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