First off let me start off by saying I am a type 1 insulin dependent diabetic. I need to test my blood sugar and inject insulin daily. I recently stopped working full time and got on medicaid due to family needs and had to be home more, and my employer does not provide...
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1.0
#1459138
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Lampeez - Shipped wrong item. No customer service phone number. No replied my multiple messages

I ordered a lamp on the last days of November and took a while for them to ship the item. I received the lamp a day before Christmas (this was a Christmas gift). When I opened the box noticed that item was not what I ordered. I contacted them and they told me to ship back the item. I did, and send an email to let them know that shipped back the item and requesting a refund. I sent several emails, messages in their website and also messages through Facebook. I haven't hear from them so far (+2 weeks later). My money haven't being refund either. First and last experience. No phone number to call! Angry
I didn't like
  • Total lack of response
  • Worst customer service i have run into in a long time
  • Never sent product i purchased nor refunded me
#1443034
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I went to the UPS Corporate Customer Center to pick up a package that was held. The UPS Worker removed the sticker from my box and said that she needed the sticker. When I told her that UPS has a privacy policy, that states all tracking information is supposed to be...
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1.0
I didn't like
  • Ups corporate has not made any effort to resolve my concerns
  • Ups does not take small business privacy seriously
  • Manager thought it was funny and laughed
#1386039
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Ordered from local which wich subs at 3:17pm, food was done by 3:30 and should've been picked immediately but was left soggy and cold for over an hour. Had to contact customer support who were practically useless and wasted an hour of my time trying to get someone to...
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Anonymous
Gautier97

Always pay with PayPal when using grubhub when you have a problem you can open a case PayPal will investigate and refund your money it may take a few weeks but you will get re...

1.0
I didn't like
  • Delivery time was ridiculous-delivery person unbelievably rude
  • Very poor customer service
  • Unable to contact driver directly
#1374255
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Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
Mattel - The Death Of Quality Service & The Rise Of Customer Backlash
ever since August 2018, Target has not been able to get any decent shipments of a particular product: The Target Exclusive Jurassic World Fallen Kingdom Legacy Collection Extreme Chompin' Spinosaurus. for 2 months it has been listed as "Temporarily Unavailable", and...
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1.6
Jonestown, Pennsylvania
I liked
  • Quality of the products
I didn't like
  • Disrespect from the supervisors
  • Leaving a problem unresolved for an extended period of time
  • Misinformation
#1361979
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They had an offer of free delivery if you ordered from Burger King but they didn't give me the discount at checkout. When I sent an email to their customer care department to complain to them about it, they said I needed to send them a screenshot of the ad on their...
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Anonymous
Ravensnacks

They rarely tell their employees what offers are going on and there is no easy database to find them. Most of time employees find out about the offer when an customer asks abo...

1.4
I liked
  • Variety
I didn't like
  • Not customer focused
  • Poor customer service
  • Lack of empathy
#1216337
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Kevin Jewelers at Ontario Mills gave away a fully paid-for diamond bracelet valued at $1,100 USD that they were repairing. They gave the bracelet to a robber that broke into my home, stole my car and then committed identity theft in using the claim slip to steal the...
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1.9
I liked
  • Associate eileen is a professional
I didn't like
  • Not checking id rewards criminals
  • Company has given no response to 3 emails and 3 messages
  • Customer service never picks up the phone during business hours
#1138217
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I was in a hotel and didn't have a car so I ordered dinner through GrubHub from Bob Evans. This was my first time using GrubHub. My order was missing items, spoon for the soup, bread that came with the salad and the requested crackers. I called Bob Evans. They...
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Anonymous
George W

In this case Bob Evans is to blame. Im a part time Grubhub driver, Bob Evans waits until you arrive and put a to go order on low priority. Ive sat and waited 45 minutes for a...

1.0
I liked
  • I liked the idea of grubhub
I didn't like
  • Irresponsibility
  • Unreliability
  • Poor customer service - long wait
#1117908
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So I bought a tv from a company and it started having problems with in the 1st 30 days. So that company sent me a box to ship the tv back. So FedEx delivers the box and I ship it back to the tv company for repair. Get a email from tv company that my tv is coming back...
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I liked
  • Nightmare
I didn't like
  • Customer service people lying 3 different times
#1086892
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Fedex - No help with issue!

Put card info in wrong slot . Turned down several times and canceled for 24 hrs delaying shipment. Corrected, accepted by card co. Tried to correct and and expedite shipment thru support and repeatedly told put question in other words with complete failure to get help. Can you help me? June Gebert.,Cotulla,TX,ship to College Station,12-18, charge $26.25, Visa xxxx xxxx xxxx 3520, ex. 02-19. I need to get this shipment off tomorrow in order to send gifts to my grandchildren. As the card co. Has approved this charge surely their is a way to expedite thru your co. This is my first use of your co.
3.5
Details
Customer service
Price Affordability
Value for money
Website
I liked
  • Times of delivery
  • Hours of operation
  • Reasonable price
I didn't like
  • Customer service
#975654
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