Came out for Fridge repair. Didn’t have tool, tool was broken, tech coming with tool didn’t have parts, can’t fix. Parts 7-10 days to order. Known problems with this issue but $400 for labor!!! Found part in stock right at their facility!!! 100 plus calls, transferred,...
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1.0
#1507428
I ordered tickets to a christian concert and the going price at the time of order, that I agreed to pay was $66.00 per ticket. Before my tickets could even print out, the SAME 2 SEATS were being offered for $44.00. My credit card was charged for $167.50, which was...
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1.0
I didn't like
  • Dishonesty
  • It a fraud
  • Scam company with deceptive pricing on website
#1486777

Sears Home Services - Window Replacements/Incentives

We have had over $35K work done in our home by Sears. In our contract they provided us incentive for replacing our windows and yet the windows are completed, payment has started but guess what Sears has not upheld their end of their obligation. We have waited for over a month to receive this incentive. We have left messages for the District Project Manager and he never calls or returns emails. We are now escalating this up in hopes that we get a resolution. It is horrible that customers have to go through this to get only what was promised to them.
1.0
Details
Customer service
Price Affordability
Reliability
Staff
Turnaround Time
Value for money
I liked
  • Matt forman jr the salesperons has been great
I didn't like
  • Sears has not honored their obligations
#1484848
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Featured
Aliexpress - Pray you don't have a problem or encounter a bad seller.
Aliexpress - Pray you don't have a problem or encounter a bad seller.
Aliexpress - Pray you don't have a problem or encounter a bad seller.
Aliexpress - Pray you don't have a problem or encounter a bad seller.
This is a letter i drafted in a fit of frustration after dealing with AliExpress customer service. Agents themselves are courteous, but it's seriously their system and management that needs a wake up call. This was pre-written so take no notice of the dates etc......
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2.3
I didn't like
  • Unhelpful customer service
  • Lack of customer service
  • Unhelpful complaints avenue
#1480699
Purchased 10/2013. Suddenly in September 2018 not freezing or keeping items cold. Contacted Sears and was told I had a 4 year warranty, not the 5 year I had understood I had purchased. They said no problem, I could purchase the extended warranty at that time, so I did....
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Anonymous
Anonymous

Why would you purchase a extended warranty from a company that will be out of business anyday?

1.0
I liked
  • N o t h i n g
I didn't like
  • Lack of customer service
  • Customer escalation department
  • Length of time
#1446808

Lampeez - Shipped wrong item. No customer service phone number. No replied my multiple messages

I ordered a lamp on the last days of November and took a while for them to ship the item. I received the lamp a day before Christmas (this was a Christmas gift). When I opened the box noticed that item was not what I ordered. I contacted them and they told me to ship back the item. I did, and send an email to let them know that shipped back the item and requesting a refund. I sent several emails, messages in their website and also messages through Facebook. I haven't hear from them so far (+2 weeks later). My money haven't being refund either. First and last experience. No phone number to call! Angry
I didn't like
  • Total lack of response
  • Worst customer service i have run into in a long time
  • Never sent product i purchased nor refunded me
#1443034
Show
This company booked me for two jobs in April and May. It is not August 28 and I should have been paid $800. They have not paid me a single cent. They also don't answer their phones, call me back, or any of my emails. I have had the worst headache over this company and...
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1.0
I didn't like
  • Customer service
  • Scam
  • Lack of payment
#1340427
I have submitted, no less than 8 times the information that was requested. Never a response. I called and was getting different responses from NCAA and school, I asked to speak with a supervisor and was told one would call back within 24-48 hours and none ever called....
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1.0
I didn't like
  • Incompetence
  • Lazy
  • Lack of caring
#1326494
After OVER TWO YEARS of staying in EVERY FRIDAY to receive a tank of Oxygen, a standard order, you would think they could get it right?????WRONG...I call EVERY THURSDAY to confirm my delivery and then I wait and wait all day Friday and it never arrives. I call and they...
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1.0
I didn't like
  • Lack of attention to my needs
  • Customer service
#1310478
Last week I was Home Depot buying more materials. My wife is a 100% disabled Army Veteran in a wheelchair. We came out with materials into the loading zone. She sat there with the materials (please note that for a 2 week period of Time prior to this date, Home Depot...
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Anonymous
Acts of kindness

If they acted inappropriately you should get a copy of the security video before it is erased. But you might have to get a subpoena. An attorney with a letter or a subpoena ca...

Anonymous
Anonymous

What does you wife have to do with any of this. Why is a veteran with a disability any different than any other disabled person and how do you tell a disabled veteran from any...

2.1
I liked
  • Regular workers
I didn't like
  • Management staff
#1290519