Pictures on tophatter are not even close to what a bought on an auction. I thought i had done some of my Christmas shopping however when my 14k gold earrings got here they were not even close to what i bid on. When i bid on these earrings you could plainly see that the...
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Anonymous
Michele

If you had to pay to ship the items back, they must have been shipped to you for free. I had ordered 6 pairs of those and I sent them all back in 1 package with the return num...

1.5
I didn't like
  • Very low quality and cheap items they are selling
#1360439
As a loyal, long-time customer, I have consistently spent money on a particular App Game. Regarding this grievance, I spent $50+ on an in-app package/bundle. I didn’t receive what was advertised/promised. GameLoft CC agents that reviewed my case and were no help at...
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1.5
I didn't like
  • Refund refusal
  • False advertisement
  • Customer service
#1214072
Reply to reviews
Genuine? Genuine Chinese junk! What a crock. Looking for jewelry and want something real? Then don't buy it here. No matter what I bought and it stated real 14k Gold or 925 Sterling or real silver 100% genuine every item was fake. Not 1 piece of real Silver or Gold. It...
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1.5
I liked
  • Some of the items from united states are nice
  • Fun bidding
I didn't like
  • Never getting back to me
  • Chinese junk
  • Refund policy
#1185567

Featured

Tophatter - NOT AUTHENTIC
Tophatter - NOT AUTHENTIC
Tophatter - NOT AUTHENTIC
Tophatter - NOT AUTHENTIC
Tophatter - NOT AUTHENTIC
Tophatter - NOT AUTHENTIC
I purchased a "purse set" that was supposed to be authentic, it certainly was not! The seams are all jagged, uneven and sharp in some places; the material has no lining at all so very flimsy and is basically plastic, and to top it all off it smelled horrible! It does...
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Anonymous
Sherry B

No contact from Tophatter at all, still not resolved, obviously they don't care about customer service or trying to rectify a bad situation.

Anonymous
William

Tophatter gets tons of gripes on this site.I think you've figured out that it's all knock off junk with basically no returns.I would sever that relationship immediately.

2.0
I liked
  • Quick auction time
I didn't like
  • Product not the same as pictured
  • Unreasonable policies
  • Merchandise quality
#1172544
MODLILY.com - "bait and switch" company!
MODLILY.com - "bait and switch" company!
"BAIT N SWITCH" con! This company also accused of using other people's photos for their shop - read their "legal page". I only received a 50% refund - The company is located in CHINA, so good luck returning the items! It also took 4 weeks shipping instead of the 2 max...
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1.0
I didn't like
  • Bait and switch tactics
#1157978
Reply to reviews
buyer beware keep getting wrong items, canceled an order a few minutes after i bought sell refused to cancel and put shipped contacted papal now im suspended for life lol so 5 min after i found item way cheaper they already shipped it right finally got a a hole to them...
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Anonymous
Gwen

Stop bidding on items that you don't intend to pay for. A bid is a contract. If you won the item, have some integrity and pay the seller, even if you see it a couple bucks che...

1.4
I liked
  • I liked it at first till i couldnt get the support i needed
I didn't like
  • Getting the wrong product
#1151830
Dhgate - Not the bracelet I ordered
I had ordered a bracelet almost 2 months ago for a great price (Im a 1st time customer). I received an item that was not what I ordered at all. It looks like some sort of watch band when I ordered a real diamond bracelet (the order was supposed to come Oct 29th but...
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Dhgate2014
Dhgate2014

Hi normanaa, We checked that you have already opened a dispute. At the moment, there are no agreements reached yet from the proposal you have submitted.If the problem is not r...

1.0
I liked
  • Variety of sellers
I didn't like
  • Delivered completely different product
#1126228
Reply to reviews
Tophatter allows false descriptions to buyers
I bid on 30 18k yellow gold bracelets. each was advertised by tophatter as weighing 9.5 grams of yellow gold. as the only material! After I bid, Won, an Paid, the descriptions were changed to gold filled... I did not receive ANY of the bracelets I bid on. The ones I am...
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Anonymous
Donkeyhotay

Did you guys really think they were going to sell you 9.5 grams of 18k gold for a few bucks? Maybe they sell bridges too...

Anonymous
Anonymous

I won the same braclet and it’s cheap made no 18 k on the braclet and when I take it to get checked I bet they going to say no gold I was so disappointed it was for my son

1.7
I liked
  • Bidding an winning is fun
  • Some products and sellers are legit
I didn't like
  • Winning feels like losing when cheated
  • This company does not live up to what say that will do
#1122966
This piece of junk that is suppose to be a chlids learning computer, is nothing more than a square piece of plastic!. There is not even a screen on this piece of plastic. There is nothing on this item to make it worth of being called any type of computer. I will either...
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mark6t9
mark6t9

i want to warn anyone and everyone not to do business with tophatter.com. Yes they have alot of items to choose from, but the problem is this; you do not know if the item you ...

1.8
I liked
  • Alot to bid on
I didn't like
  • Already opened when i received it
  • From item not as described
  • Very poor quality merchandise
#1106071
My previous experience with Dhgate was good, so I expected the same when I bought a soccer jersey from one of their sellers called "Top_jersey". However, the seller sent me a jersey very different from the description nor the pictures. It clearly wasn't what I wanted....
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Dhgate2014
Dhgate2014

Hi user86406400,Thank you for your feedback. We are glad to hear that you are satisfied with the dispute resolution. Let us know if you have any concerns about your orders so ...

3.8
I liked
  • After sales service
I didn't like
  • Certain sellers
  • Certain sellers on their site
#1065977
Reply to reviews