I ordered a new iphone 7 on December 21st. It is now January 10th and I STILL do not have it. Sprint gave the wrong address to the delivery service so on December 23rd, I had to give the correct address to the delivery service. This delivery service has now had my phone for 18 days and is so *** and incompetent morons, that they are absolutely incapable of finding a 6th story office building on a major street in downtown Glendale. At this point,...
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1.0
#988596
Went to a sprint store. An employee was training a new employee. An attractive young woman came in so he proceed to help her and left us with trainee, I was there to upgrade two phones. I was told I would have to pay current balance which I did in the store. He said I'd have to pay taxes on phones 95.99 on ea, no problem go ahead. We were in the store for over 3 hrs. He then tells me that my card won't go through. There's a security...
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2.9
I didn't like
  • Lack of follow through
  • Employees and sales tatics
  • Spending hours on the phone with customer service
#944733
U hauls problem starts at the very top. Joe Shoen, the CEO. He does not care about anyone, not his customers, not his employees, no one. He is in it for the money. His senior management is lead by example. They have no accountability, not to their customers or their employees. Why do I say this ? Just try complaining. The corporate number is 602 263- 6011. Ask to speak to an executive. Good luck, they have protocols. So your sitting on the side...
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1.0
I liked
  • Innitial contact
I didn't like
  • Customer service
  • Executive responce
  • Not completing job
#926824
Dear CEO, Hi. Even before introducing myself, let me address an obvious first question. Why is this lengthy email worth the time of the CEO of such a huge company? Why is this different then millions of other emails you receive? I'm sure you're wondering that. Its a great question, and promise it will be answered. I hope that the CEO is indeed the recipient of this email and is kind enough to read it in its entirety. To honorable CEO - please...
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I arrived in line at around 11pm. 5 cars ahead of me. After 10 minutes, 2 cars left. after FORTY minutes in line. The truck ahead of me was able to move around the car waiting at the order sign. I followed, and honked my horn when I got to the window. A young man came and said his computers were rebooting. Why no one came and let us know this? I do not know. This is Not the first time I have had issues with this location. On a walk-in visit I...
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My mother sent me a package (overseas) using DHL but they were too incompetent to even call the phone number and took it to the wrong house. They said we got the address and telephone number wrong, but actually they never tried to call me and there was no problem with the address, only their tiny brains. The address and number were fine when I finally got the package. Then they charged me a huge customs fee despite the contents being all...
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Anonymous

Anonymous You too have a small brain if you don't know that you should use two spaces between sentences. When you don't have basic grammar skills don't make fun of their intelligence. ...

1.1
I didn't like
  • It has been appalling so far
  • Misleading
  • Shipping service
#832300

Resolved

I attempted unsuccessfully on several occasions to log in to my online Starbucks Account to reload my Starbucks Card. Subsequently, I unsuccessfully attempted on several occasions to reset the pass word for my Starbucks Card. I, then, contacted Starbucks customer service by email about this problem. I received an Email from Starbucks customer service. The instructions from Starbucks Customer service concerning this problem failed to correct the...
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Anonymous

Anonymous I have an update with regard to the original post. After I changed my internet browser from Explorer to Firefox, I had no difficulty in logging into my Starbucks Card online a...

Anonymous

Anonymous I may not select the store location correctly.
The address is 330 S. Hope St. 90071, Wells Fargo.

I didn't like
  • Starbucks site log in problem
#733101