Just found out that my small hotel has never had HBO since we signed up with Comcast's Hospitality program in 2013, yet they have charged us all along for HBO for the past five years. While I insisted to Comcast that we did not have HBO, they insisted we did, but they...
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1.9
I didn't like
  • Time consuming
  • Apointment dates and times being changed without telling me
  • Being disconnected after long holds
#1444195
I was so happy when I cancelled my service with Comcast Triple Play. No more expensive bills, slow speeds, limited selection and, last but not least, lousy customer service. Alas, they have still figured-out to plague me. I returned my equipment to the Comcast Niles...
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Anonymous
Anonymous

I have a buddy that went through a nearly identical ordeal that you described and said the Comcast cancellation via their 800 telephone number was simply awful. I think he sai...

1.2
I didn't like
  • Lies about pricing
  • Billing customer srvice
  • Ineffective customer service
#832608
They try to completely scam you inflating the bill and even if you go to the service center pay and "fix things" they charge you 400$ a month inflatiion fees!!!!!!!!! SCAM!!! On top of that I work from home and THE INTERNET IS SO SLOW!On top of that they lie about...
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1.0
I liked
  • Remote
#829597
i HAVE BEEN DEALING WITH A DICONNECTION ISSUE SINCE MARCH 23 WENT WITH NEW PROVIDER AND SINCE THEN HAVE HAD A HORRIBLE EXPERIANCE DEALING WITH THEM TRYING TO SHUT DOWN A INTERNET AND T.V SERVICE . WHEN ALL EQUIPMENT HAS BEEN RETURNED AND THEY STILL BILL YOU FOR...
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Anonymous
Anonymous

They suck. I've never had so much trouble with a telecommunication service. There's aka sus something going on with service. Or lack of.

1.0
I liked
  • Service technicians are good
I didn't like
  • Treatment
  • Company rules on how to fix problems
#825423
Show

Bad service over priced comcast

they been doing what ever they want with no regulations they put price increase when ever they want with bad service last week they had bad reception 33stsw 87ave did they take any money of no they do whatever they want decreasing less channels every month you call them and hard to get they say the handle it and nothing is done that why there the owner. of town how much is people communication doing
1.8
Details
Billing Practices
Customer service
Diversity of Products or Services
Reliability
Website
I didn't like
  • Hidden charges and fees
#778207
Worst experience ever, we had had a bad experience with Comcast prior to resigning with them but did anyway, against our better judgement. Love and learn. Saving $$$ isn't always the way to go. Do yourself a favor and go with the other guys! We were offered...
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1.0
I didn't like
  • Staff or product
  • Customer service is terrible
  • Hd service
#711249
I signed a contract with an agent totaling $114 she said no hidden fees that is what my bill would equal, there was a fee of $65 for the technician to come out and replace the old box, but I will wave/credit those charges for signing a year contract. Well I get my bill...
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1.0
#665737