The prompt service is now three plus weeks overdue! Not at all pleased. My card was charged, without any product. This is terribly disappointing as I use the internet for shopping. I would l love to have communication of any type with anyone within the company but that is simply not going to happen! Poor communication. Poor Service. I cannot commit to their quality of their product as I have yet to receive any product! It would be terrific if...
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1.5
I didn't like
  • That my order is 3 weeks late without engaging communication
#1014119
I am using a iMac with system OS El Capitan and have U-verse with ATT. A couple of weeks ago I no longer could send emails. I got an error message that the ATT certificate was outdated. When calling the tech support I was told it was a problem on their side and it would be fixed within 48 h. Till than I had 1 ATT inbox where all my email went into. I had years ago comcast and kept the same email with the .comcast extension. Of course the problem...
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1.0
I didn't like
  • Slow speed
  • Incompetence of tech support
#1013057
I had a flight from KL to Langkawi. I signed up to the Air Asia website and klicked on "My Bookings", but the page turned blank immediately after hitting the button. I tried to book check-in luggage for two hours – no chance. Then I seeked the support chat which is a really painful experience: After maybe two minutes of inactivity (even when you are just waiting for a question to be answered), you get automatically dropped out of the chat, no...
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Anonymous

KC Moon Yes, it seems Budget Airlines only able to employ cheap staff (girls wearing tight skirts but face full of volcanoes) & male staff with pea brains. The result consumers are fo...

After an order that went wrong (sent to old address due mainly to my forgetting to update it on their system), I ordered the same again twice (because I both needed the items AND wanted to show them my good faith in their company) and opened a ticket to check for solutions to first order. In short, second order arrived missing: only one item of the two I bought was packaged (and arrived in a crushed box because GB ships in envelopes). The ticket...
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2.1
I liked
  • Prices
I didn't like
  • Shipping procedure
  • Customer service
  • Business model
#1007686
After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The phones I bought back from my family to save them the hassles of dealing with Straight Talk), are no longer eligiblefor unlocking, as per their unlocking policy (Expiration dates on...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

2.3
I liked
  • Coverage
  • Price
I didn't like
  • Thievery
  • Spitefulness
  • Unreachable
#1003979
I ordered a pair of shoes and paid extra for 2 day shipping. Did not deliver and required a signature. Did not ask for a signature. Nearly a week and a half later, I still don't have my package. Customer service will not refund me for anything, claiming it wasn't their fault. I did not choose for a signature required for a pair of shoes to be dropped off, that was this awful company called Crews For Shoes. Beware! Don't waste your money on extra...
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1.0
I didn't like
  • Wrong shoe sent twice with no compensation
  • Customer service
  • Delivery method
#1001014
Be CAREFUL when ordering. I have tried for over a week unsuccessfully to obtain a refund for an over charge. I ordered 2 arrangements and have been charged for 3. They refuse to give me the local flower providers name to help resolve my dispute. They have transferred around the company including what they call the Executive Office. I have been hung up on, a recording told me I was going to be called back in an hour (never received a callback)...
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1.0
I didn't like
  • Poor customer service
#1000093
I called Airbnb to let them know that I had a signed contract with Ms. Ponga which superseded theirs and any dispute was to be handled my the American Arbitration Association. I have never called to notify them of this before, but I knew this guest was trouble. My big mistake was caring that I would lose my Super Host Status if I cancelled. Anyway, Rafael ignored this fact as well. I also doubt that he looked to see if this guest has done what...
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art63

art63 How can I edit my review. I think I submitted the same photo 2x.

2.1
I liked
  • Some of the people i have met
  • Some people that work there have tried to do the right thing
I didn't like
  • Mediators do not know the meaning of the word mediate
  • Untrained employees
  • Incompetent
#989579
We called Air Asia to book a ticket from Bali to Jakarta and were then passed on to the automated system for payment once the flight was confirmed and were given a booking number. The system declined our card and then asked us to hold for an agent. We waited for 22 minutes and then decided to call back again. Once on with the agent, we explained that our card was good and that it was a very expensive call for us because we were calling from a US...
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2.2
I didn't like
  • Customer service
#986976
Bought 4k TV and had to upgrade equipment. Was given a cost of around $500, and was told if I would sign a two year contract the charges would be discounted. After about six months the discounts disappeared; my bill went up $40 per mo. Direct TV refused to accommodate me in any way. It cost $340 to break the "bogus" contract. Though as a rule, Direct TV does not remove the satellite dish, the first supervisor agreed, to send someone out to...
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1.6
I liked
  • Product
I didn't like
  • Loyalty services lack integrity
#985327