Very hard to find what used to be #103. Finally found it and the color on the box is different from the color on one of my older boxes I still have here. Very hard to get the tube to empty into the little bottle without tipping the bottle over. Immediately noticed...
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1.0
I didn't like
  • New nice n easy formula
#1263454
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I’ve used nice n easy for many years. Loved the color, my hair and how my hair felt and looked. The new formula left spots of color through out my scalp and didn’t cover my gray nearly as well as the original formula. My hair looked dull and didn’t have the silky shine...
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Anonymous
Anonymous

I agree this new version is awful. In three days the color is fading and it also made my hair frizzy. I am so disappointed.

I liked
  • Nice n easy original formula
I didn't like
  • Nice n easy new formula
#1205243
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House Of Beauty World - Leaking product shipped to me- no resolution from customer service!
House Of Beauty World - Leaking product shipped to me- no resolution from customer service!
House Of Beauty World - Leaking product shipped to me- no resolution from customer service!
Damaged hair color I purchased. Leaked and dried in the 6 bottle pack. Had to have been there when they shipped because no color leaked in the box. Sent pictures and reported I was dissatisfied. Photos attached of how it looked when I opened the box. Over a month...
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2.3
I didn't like
  • Nonresponsive
  • No refund or replacement offered
#1184220
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This is a huge complaint. Months ago Clairol made a change to the stage 3 conditioner that cheapened it, but I lived with it because every company needs to make money. But now this mess of hair dye is too much. I hope they are making lots of money here in the now...
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Anonymous
Anonymous

I have to say I work in a salon and we pay top dollar for our color and clariol is so runny and no one will give us answers

1.0
I didn't like
  • Cheap watery dollar store hair dye
#1149553
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Cost Cutters - Wrong Haircut & Wrong Hair Color in Verona, WI
Cost Cutters - Wrong Haircut & Wrong Hair Color in Verona, WI
I came in with a picture on how I wanted my hair to be. I showed the hair stylist who would be working on my hair, Her name is Jessie Hansen. I want everyone to know she did not do what the photo had on this one women's hair color and her haircut. I had my whole hair...
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1.0
I didn't like
  • Stylists who do not pay attention
  • Damaged hair
  • Stylist who never payed attention to cutting my hair
#1104242
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Featured

I did, last year, and everything was ok. I decided to do it again... Now I am left in tears... My scalp was BLACK for weeks, and since May 29, 2017 my hair is falling out so rapidly, that it is impossible not to cry over it. I have been trying to keep my hair as...
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eSalon
eSalon
eSalon Verified Representative

Hi Kate,Were so sorry to hear about your recent hair color experience and can understand how stressful this situation must be for you. Many factors can contribute to hair lo...

1.0
I didn't like
  • Product and customer service
#1070711
This product / service fried my hair and the color didnt turn out right at all, despite the fact that this service claims to customize specifically for you. I wanted to go blonde and was hoping that with this kit would get the right undertones of my hair and give me...
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Anonymous
Anonymous

You can't go blonde without lifting your base color first (bleach process). Leave that to the pros. Box/home color should be used for covering grays. That's it. Otherwise you ...

eSalon
eSalon
eSalon Verified Representative

We're so sorry to hear your results were not what you'd hoped for and also apologize for your customer service experience.We always want you to feel great about your hair afte...

1.7
I didn't like
  • Rude customer service rep
  • Color did not come out
#1026079
Dyed my beautiful ash blonde hair into a medium brown in November of 2015 with demi-permanent dye from e-salon, it's 2017 and guess what. Its STILL in my hair and looks ugly and brassy. WORST MISTAKE OF MY LIFE. Now I have to spend over $200 (since my hair is very...
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eSalon
eSalon
eSalon Verified Representative

We sincerely apologize that you were unhappy with your color results and that we had not resolved your issue. We are very surprised that the demi-permanent hair dye hasn’t wa...

1.7
I didn't like
  • Color did not come out
  • Ruined my hair
#1012284
This was my first time using Clairol Nice n Easy, and it will be the last. Medium Auburn turned my hair clown red. I have to either use hair color remover and then dye it brown to fix it or spend over $100 at a salon. I am pissed. This stuff is cheap garbage. Don't use...
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1.0
#896813
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Recently Clairol sent me a coupon by mail for my free box of hair color. Thank you Clairol for resolving this problem. But I still don't have my one credit showing on your Clairol rewards website. My rewards page was showing 3 boxes bought, so when I entered a receipt...
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1.7
Hainesville, Illinois
I didn't like
  • Customer service
#826251
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