I was a WOW member for over 20 years. Always paid on time. No long term contract. At one point, I was traveling and not using the gyn at all, so asked that they freeze the mebership for me. They charged me 10$ a month for two years to do that. Finally, since I did not...
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2.6
I didn't like
  • Additonal fees for cancellation
#1138770
Reply to reviews
Signed an 18-month agreement only because the father of the owner said it was only a formality and that I could cancel whenever I wanted. Now, for my surprise, they're going back on their word and won't let me cancel the membership, even after explaining my current...
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1.0
I didn't like
  • Dishonesty about contract
  • 18 month contract without disclosing it before asking to sign it
  • Cancellation policy
#1109532
No staff is ever there to reconcile the months of fraudulent charges on my checking account. My contract was over 7/22/15...and all of the sudden i started getting charged 8/22/16...cant even get into the gym to talk to someone, and their contract with ABC Financial...
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1.5
I didn't like
  • Dishonesty of manager
  • Deceitful practices
  • No help on the phone
#997237
This gym and its owners are EXTREMELY misleading and unprofessional. I first went into their location in Oct 2014 to get info. I basically told them I wasn't interested in contracts and being locked in as I had just come out of a contract with GoodLife and wasn't...
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1.0
I didn't like
  • Being not honest
#914591
1. To cancel the membership you have to fill out a form and submit to LA Fitness Head Quarter within 7 DAYS. I was tricked by LA Fitness sales and unable to get my $700 back. 2. The free use of all gyms in US and other countries is a trick. I registered at PA and I had...
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Anonymous
Sandy

I got snagged, too, by not filling out the cancellation paperwork. Two, maybe 3 people told me I was cancelled out, and didn't have me fill out the form. This is fraud. What t...

2.5
Pleasant Hills,Pennsylvania
I liked
  • Lots of people
  • Equipments
  • Location near my house
I didn't like
  • Lies to customers
#835503
Reply to reviews
My wife went to LA Fitness in the second week of November 2015 to sign up with the gym and also to get some personal training. She wanted 8 sessions of personal training, one per week. The person she talked to offered her different options of 8 sessions or 12 sessions....
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Anonymous
Anonymous

Did you have to face any repercussions with your credit score or nasty calls from the fitness club later? Exactly similar thing happened to me. I went in for 8 sessions and th...

Anonymous
Anonymous

Something similar happened to me. I'm paying $210 Monthly. 4 sessions weekly for 12 months. That was not the deal but I realized after I have signed the contract. I feel cheat...

1.0
#815157
Reply to reviews
I moved to Arlington temporarily and purchased a membership here for my girlfriend and I. The gym itself has a decent selection of equipment, but I wouldn't say it is well maintained and I usually go 3 times per week. I've often skipped machines because the belts looks...
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1.8
I didn't like
  • Management not properly trained
  • Operations manager
#743260
Reply to reviews
I went to try the 7 days free trail ,that they offer on line . they offer me personal trainer and private class , the next day when I ask for personal trainer they told me I have to make an appointment , I feel up a card they give me for the appointment , they told me...
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Greater Carrollwood,Florida
I didn't like
  • Response from staff worker
  • No help on the phone
  • Poor customer service
#600978
Joined the gym in the spring of 2014 after coming back from Afghanistan. I was told I could pay at the gym and made it clear that I wanted to pay as I go. My credit card was billed from a different company and when I found out that I was billed from this company I...
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Anonymous
Anonymous

Same exact thing here!! I paid my due and signed a letter to cancel & they're still calling me! They told me after I paid that even though I cancelled in January I would s...

Anonymous
Anonymous

This is why if I pay anything on a "pay as I go" program, I only pay cash. That way I know I'll never be charged without permission. If I go somewhere and they tell me they...

1.8
#600661
i belonged to this gym for over 2 1/2 years. As an early morning patron ( like 4:00- 5:00 am!!), from time to time there would be a problem--such as eardrum damaging LOUD music, no toilet paper, small requests that required a simple note left for the owner. ...
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Anonymous
Anonymous

I am the new owner of this gym, Anytime Fitness San Juan Capistrano. We would never treat a customer this way, and I would like to invite you back to the gym to see the great...