I placed and order of 2 sets of diamond earrings and I had an appraisal done on both sets, one set claimed to be 3/4 carat and a VS1 and VS2 (good clarity) clarity, the appraisal came back and the carats was 0.64 and the clarity was I1 (bad clarity). The other set of Diamonds is supposed to be 1.5 carats and the appraisal came back at 1.30 carats. I have the receipts from groupon and appraisal with me if needed to be provided. If I would have...
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1.8
I didn't like
  • Groupon does not take responsibility for their mistake
#989761
Once an avid supporter, I ahve spent a fortune shopping at Groupon, granted I return a lot but not because of buyers remorse, more because of sizing issues, quality problems or items arriving damaged. However, my first 3 years were great, Groupon customer service and support were excellent , shipping costs were extremely low and most of the Goods sold were useful. But something changed in a negative way circa 2014 and things went from not great...
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#770828
So, this is what it’s like dealing with Groupon. Keep in mind, there are no savings when purchasing tangible products from Groupon due to how frustratingly long it takes for items to ship and arrive and the maddening customer service once has to deal with - should you have to engage with their toll free support. I order a $136 item on July 21. Item listing states it cannot ship to a PO Box. I live in an area that does not have home USPS Service,...
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1.0
I liked
  • Terrible
I didn't like
  • Businesses treat you poorly
#674574
My daughter bought me a massage Groupon with 23rd and J Massage. However, whenever I tried to call them over the last 3 months, they didn't pick up the phone or return my voicemails. So, I went there in person. The door was locked, so I talked to a neighbor. He called the owner and I made an appointment with her on the phone. But when I showed up for the appointment, she had a "do not disturb" sign on her door. I waited 15 minutes in the...
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I liked
  • Nice restaurants
I didn't like
  • Businesses treat you poorly
#629445