0 comments
1.2
Details
Booked a van on 6 days earlier online to collect from Heathrow branch. Used the express check in service, which sounded great.. Uploaded all my documents, proof etc and prepaid. Expected an express experience today when I went to collect my rental. However I Was told...
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Author
Pros
  • Cheap
Cons
  • Complete scam
  • Failure to provide service or refund and unhelpful staff
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Full refund
Tags
  • Greenmotion Lhr
  • Con
Review #1565320 is a subjective opinion of poster.
1 comment
1.0
Details
High pressure upgrade from a used cheap economy model to a diesel Merc 180 with low profile tyres and apparently no damage. After being forced to pay by credit card 1200 GBP as per their contract for one minute ding on a door which I didn't do, two scratched alloy...
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AnimatedLionfish
#1530185

Here is my story. NEVER NEVER HIRE with this mob of racketeers. READ THE REVIEWS. I hired from Heathrow airport, needed to take a 5 pound shuttle to their office at The Holida...

Author
Cons
  • No show charges for damages
  • Being bullied into taking insurance deliberately lied to
  • Car condition
Reason of review
Problems with payment
Loss
$2400
Preferred solution
Let the company propose a solution
Tags
  • Greenmotion Lhr
Review #1313333 is a subjective opinion of poster.
0 comments
1.0
Details
Green Motion took our deposit, then 2 days before our trip decided to change their policies by email and we had to cancel, leaving us unable to get a car for our vacation. We now have to get our deposit back from a company in the UK that are almost impossible to...
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Author
Location
Sipson, England
Cons
  • Customer service
  • Small print
Reason of review
Changing policy
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Greenmotion Lhr
Review #1229792 is a subjective opinion of poster.
0 comments
1.5
Details
Please stay away from this company and London heathrow , Poor customer service, no response to emails or phone calls. customer service team always reiterate branch is busy therefore we dont answer phone calls .i had sent three emails all read but ignored. Their prices...
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Author
Location
Sipson, England
Cons
  • Inflated charges for damages
  • Time taken to receive excess depsit
  • Illegal practices
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Greenmotion Lhr
Review #1228414 is a subjective opinion of poster.