Directv - Canceling Service

We had finally decided to cancel our directv subscription as we had just gotten out of our contract. Directv then went on to trick us. They offered my wife a lower monthly rate not to cancel. She thought it was a good deal so she took it. Then we found out the new price was only good for 3 months but we were now committed for another year. This was never explicitly explained. What a bunch of scoundrels. Once this subscription period is up I will never go back to satellite. They charge a lot of money for stuff I can get with my antenna or online.
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Reliability
Website
Sheridan, Montana
I didn't like
  • Deceptive practices
  • Customer service
  • Cost deception dishonesty
#791600
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Originally I was an owner of two units with Club/ Navigo, Island One. I never had any issues with them and after the fact found out they went bankrupt and Diamond took them over. However the point structure and fee maintenance pricing was not even similar. I had two...
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Eyewear Town - Will not send 82 year old woman's Versace glasses

Waiting from March to hear from them...Then I called for my mother to find out where her $300 frames were from repair. The woman on the phone told me good luck getting them back, and she accused us of harassment because we want our merchandise back.. She won't answer any questions such as how much or how to do we get them back... NASTY RUDE .. I consider them stolen...Filed with BBB and the Attorney General..I'm a native NY'er and she gives New York a bad name.. Shame on her for harassing and keeping a senior citizens glasses.
#420372
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I've only been using this product a little over a week and I am noticing a tremendous amount of abnormal hair loss!!!! Stopping the product. Hopefully I can get my subscription CANCELLED ASAP!!! I guess it's possible it might work for some but we are all different. ...
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#412424
I purchased a large bar pan and it exploded in the oven the 4th time I used it. I called customer service who told me to send them a palm sized piece of the pan and they would send me a replacement. That was the beginning of March. In April, I called to find out...
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Anonymous
BB

I brought the same pan, 3 times. Each time they broke. Hate it.

Anonymous
Anonymous

Thank goodness! You are offering information of exactly the type I called the company to request. Ironic you no longer work there and a more of a "solution" expert than they a...

#410774
I complained to manager regarding the long hold time when trying to schedule appointment. Today took my Multi/Pooh for grooming appointment and was notified she is no longer considered a Multi/Pooh so it will cost more to groom her. I left. The only reason I notify...
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Anonymous
Anonymous

Wow. Seriously. Good luck with that

Anonymous
Anonymous

If the replies are supposed to show the maturity of the troopers, you fail. I take my dog to be groomed at Petco, and he is hyper. I allow them the freedom to pick the cut and...

#410397

Deceptive advertising at it's finest! Don't try the so called "Risk Free" trial or you may get stuck as we did and they will do nothing to refund our money. When you pay the $3.95 S/H you also get billed $163.85 and sign up for more shipments every month; good...
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Anonymous
Anonymous

Keranique does NOT practice customer friendly service or advertising. Please do not order the "free trial" because without your knowing it, you are committing to a monthly sh...

Anonymous
lilbit9

Sis the product work

#409578
The produce did not work for me, I received a package today and want to send it back. Barbara Hill 848 21st St N.E. #10washington, DC 20002 The company product do not work for everyone, so I tried it and my hair was so hard that I could not comb it. I used the product...
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#408154

CALL YOUR LOCAL FLORIST NOT FTD!!!!

I have worked for a flower shop and I must say it is just as frustrating on our end. We do our best to fill the orders but FTD is always under-selling and the money we get is never enough to fill order to the customers expectation. CALL YOUR LOCAL FLORIST or google the city your sending them to for a phone number and you will get the best service & value. Any complaints will be taken care of in a professional & timely manner!!! Always call, never use those online "deal" websites!!!! Good luck next time! Have a good day
#381011
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Unlike all the other bad reviews I had read mines is totally different. Yes, I feel behind a couple of months and took out extensions a total of 6 which is allowed. I still got behind and they worked with me. Even when my loan had past the matured date they were still...
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#380263