0 comments

Gobank - Wont let me activate my card

I need a human!!!! Not a machine...human
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Author
Cons
  • Entire experience
  • Everything so far cannot reach human being on the phone
Reason of review
Poor customer service
Loss
$30
Preferred solution
Activate
Review #1563808 is a subjective opinion of poster.
0 comments
1.0
Details
If you are reading this, do NOT, i repeat, do NOT, get gobank! They hijacked my account, changed my email address, my phone number, and even my pin number for my login. In short, I called customer service, and in return, no help there. Just, "nothing I can do". This...
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Author
Cons
  • Site sucks
  • It takes a nail in your neck to talk to someone
Reason of review
Poor customer service
Tags
Review #1520748 is a subjective opinion of poster.
4 comments
Gobank - Stoled $165.00 plus $2.95 fee from my friend!!
I have sent a series of emails to Gobank for my friend who purchased a Gobank card with $165.00 on the card plus paid a $2.95 fee. There was an issue with the first card and we requested a second card with $165.00. A series of emails have been sent to Gobank requesting...
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Anonymous
#1646689

They stole $252.00 from me and wanted me to send them an additional $600.

Author
Cons
  • Everything especially the outright theft of my funds
  • Poor customer service
Reason of review
Poor customer service
Loss
$167
Preferred solution
Full refund
Review #1445960 is a subjective opinion of poster.
0 comments
1.1
Details
When I first purchased this card, I registered. When I received the card with my name, I could not activate it. The CSR, told me that she will send me another one, and that it will be linked to the purchased one. When I received the new card, I go online to activate...
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Author
Location
Greenwood, South Carolina
Reason of review
Order processing issue
Review #1417553 is a subjective opinion of poster.
1 comment
my girl in las vegas cannot get it posted to her card i have sent this amount before to her her name is Christine kalter dob 9 -27- 67 ss#{{redacted}}, please get this corrected now very important she gets this money today. the recept 10-02-18 @09:22 1438 1 186...
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Anonymous
#1574467

U stupid or something? Posting peoples private information on here... WHATS WRONG WITH YOU? Here in America, you can be arrested for posting peoples SS# online...

Author
Location
Aztec, New Mexico
Cons
  • 2 times bad and real bad
  • I am very unhappy with their service
  • Ignored my request to speak to someone
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1371528 is a subjective opinion of poster.
0 comments
1.0
Details
Uber dropped their gas card and switched to a debit card with CrookBank. I only used it at two locations repeatedly, both gas stations. Then one day, someone fraudulently used it at some ATM somewhere I never go. CrookBank gave me the runaround, had me jump through...
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Author
Cons
  • Allow fraudulent purchases
  • Getting ripped off by crookbank
Reason of review
Problems with payment
Review #1318975 is a subjective opinion of poster.
0 comments
1.0
Details
I Don't Know what type of bank is this ? Checks must stay 8 days to be deposited to my account so i have to wait 2 weeks to get paid from my job and another week to get my money , big mistake to use this bank . Very tricky the app , it says at the beginning your money...
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Author
Cons
  • I dont like the bank at all
  • Not trustworthy
Reason of review
Poor customer service
Loss
$231
Preferred solution
Let the company propose a solution
Review #1298936 is a subjective opinion of poster.
0 comments
1.4
Details
My sons debit card number was used by someone else to buy stuff and when he reported it, they cancelled his card and SAID they sent him a new one, that was a month ago and he is STILL waiting for his card. He has contacted GoBank several times, and even made it to...
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Author
Pros
  • No over draft
Cons
  • Lack of concern about my card
  • Business practices
  • Gobank should not be in business
Reason of review
Poor customer service
Loss
$3000
Preferred solution
let my son wire his money out if you cant send his new card in a timely manner and RETURN the money that was stolen from his account with fraudulent purchases!! NOW!!!
Review #1268218 is a subjective opinion of poster.
0 comments
1.0
Details
Someone opened an online GoBank account in my name and attempted to get my Social Security benefits direct-deposited there. When I called GoBank it was very difficult to get to actually talk to a person. When I finally got through all they could do was close the...
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Author
Reason of review
Poor customer service
Preferred solution
Investigate the fraud and put in place future safeguards.
Review #1186345 is a subjective opinion of poster.
0 comments

Gobank - Not so helpful....

1.0
Details
I keep trying to register my cards but the website keeps telling me that registration is only open in the United States and I am very much so in the United States. I've tried changing my location settings and even downloading and paying for vpn but it still does not work! Ive also tried looking around and seeing if anyone else has had a problem like this but it is no where to be found. I even try it on my phone and it still get the same message even running on my regular phone data... If anyone has had this problem please help!
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Author
Pros
  • Saving money
Cons
  • Card activation process
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Review #1134042 is a subjective opinion of poster.