I purchased 2 dresses for which I was promptly charged and two weeks later the items have not been delivered, status showing "processing" and they keep trying to hit my card for more money, will not return phone calls, emails or in app texts and have now blocked me...
Read more
Anonymous
Anonymous

Dear Customer Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with you...

#1308697
Public Storage - Locked on property/incompetence/lying
Public Storage - Locked on property/incompetence/lying
There should be some regulation to fraudulent,,negligent, dangerous, ,Lying, deceptive. Standard to which they operate. No morals and their complete and utter incompetence is mind-boggling. If you have been harmed by their deceptive practices, or were locked on the...
Read more
Anonymous
Johnny Ringo

They are the worst! Public storage are liars and greedy as well as incompetent and negligent!

Paul Grasso
Paul Grasso

They are all of the above and then some I can't believe they have not been fined by the state or federal government

1.1
I liked
  • Office manager
  • Customer service and price at begining
  • Unannounced and exorbitant rent increase
I didn't like
  • Unsecured
  • Immediate rent hike
  • Deception
#1285954
Reply to reviews
I purchased a TV and a warranty from Squaretrade the same day, a little over one year later after filing all the paperwork and making a claim they refused to honor the warranty. They stated that because the warranty and the item were not purchased on the same website...
Read more
Anonymous
Robert

I believe there is a class action suit dealing with this issue.

1.0
I didn't like
  • Misrepresent fraud
#1127010
Reply to reviews
They charged my credit card over $2000 and claimed they had no record of it....then wanted me to provide PROOF that I had not authorized something they didn't even know about... ,buyer beware VERY dishonest company. How many ways can you dishonest, apparently at 100...
Read more
Anonymous
Anonymous

Write a letter or call Costco. They are usually helpful. They should be aware of how bad apples like Square Trade reflect poorly for Costco. Enough complaints they will drop t...

1.0
I didn't like
  • Awful
#1030241
Reply to reviews
Needs to be a double negative stars. I buy a square trade warranty with my iPhone SE. I accidentally spilled a little water on it and the screen had lines on it but phone still worked normally. Gave square trade a call and they said not covered by liquid damage sorry...
Read more
1.0
#971846
Reply to reviews
-Early September 2016: I submitted a claim in early September and received an email that they needed receipt of the phone I insured almost two years ago. I supplied that and the the repair bill. 9/23/16: Received a message from Monique at Square Trade and left me her...
Read more
Anonymous
Anonymous

Janelle from square trade called me and fixed the problem. They covered my repair and the deductible. I am at peace with them.

CarlReich
CarlReich

9/7/16-Never received a call from a manager as I was told yesterday.9/8/16-Called to ask why I was not called by a manager and was told they did call me but left no message. ...

1.2
I didn't like
  • Fraudulent practice
  • Square trade is a fraud
  • Product or them honoring their contract
#968377
Reply to reviews
Squaretrade - Does not acknowlege their own policies!
In April 2015, I bought a smartphone on Ebay with a two years Squaretrade warranty plan. The camera got defective after one and a half years, so I file a claim. I had to contact them four times. Every time, the claim got stuck in their system, three times the claim was...
Read more
1.0
I didn't like
  • Way i was treated
  • Fraudulent practice
#932079
Reply to reviews
SquareTrade has horrible customer service. After more than a month of fighting them, they still have my phone and have refused to let me speak with a manager on three separate calls. All three I was told after a wait that a manager would call me back, and none did....
Read more
1.2
I didn't like
  • Have not taken responsibilty for covered phone
  • Service i received this time
  • Fraud
#893050
Reply to reviews
I bought a GE Stove a little over a year ago. I filed a claim and they made every excuse not to cover my item. Lucky as my husband calls me a pack rat. I had all the original paper work. First they put me on hold for an hour and a half and tell me that I have the...
Read more
Anonymous
Anonymous

I reported them to the better business bureau and within 2 weeks I got my check

1.3
I liked
  • Service i received in the past
I didn't like
  • Would not honor my policy
  • Being lied to
  • Service i received this time
#875528
Reply to reviews
Bought a warranty on an office chair at Staples. Was informed that all I had to do was register my warranty, upload my receipt and Squaretrade would take care of the rest. Well that was a lie... So when the time comes to file a claim on my chair that is falling...
Read more
Anonymous
Anonymous

That's normal

I didn't like
  • Square trade company are crooks and liars do not pay or replace
  • Would not honor my policy
  • Being lied to
#863812
Reply to reviews