BUYER BEWARE - Company charges a premium price - Phone systems are completely automated - The only way to contact the company is via email. - Company failed to deliver on promised date, even when an increased fee was paid specifically to deliver on a specific date. -...
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1.3
I liked
  • What i thought i was going to get
I didn't like
  • Fraudulent delivery guarantee
  • Overcharged
  • Not as described
#1254870
I placed an order for same-day delivery. Two hours later I received a call saying it could not be delivered till next day. I said cancel the order because the recipient's birthday was same day, not next day. Avas refused to cancel, saying it would be delivered next...
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I didn't like
  • Lack of managerial contact
  • Did not deliver and kept making excuses and kept my money
  • Misrepresented delivery ability
#965199
VERY VERY bad experience and bad service! Never buying there again! I paid a lot of money for the order I made with the expectation of getting what I ordered and on the day I ordered it- neither of these happened. I ordered a Deluxe cyclamen plant, and since they...
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I am in the middle of an experience right now with FDE/Wesley Berry Flowers that EXACTLY mimics the one above. We are currently on day 18 of the situation with no resolution in site. I also received 3+ separate emails stating the Order has been "received" by the...
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Anonymous
Anonymous

Wesley Berry is but one of many sending only call centers. They cannot guarantee anyone their orders will get delivered because most real florists will not accept orders from ...

1.0
I didn't like
  • Non existent customer service
  • No resolution
  • Thiefs
#893311
From You Flowers - False advertisement is the result of a true liar like Fromyouflowers.com
I purchased the largest choice of flowers for my wife. I made sure to notate that my wife knows her stuff so make sure you ship some quality flowers to her. The order was for the Bright Blue Sky Bouquet. The flowers she got was no where near what was advertised. In...
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2.0
I didn't like
  • Customer service
  • Advertisement vs delivered
#883052
I had ordered flowers, a balloon & a card to be sent to a patient coming out of hip replacement surgery. The whole point was to have it there when they came to. I got an email the next day - WAY past the time it was supposed to have been there - telling me they...
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1.6
I liked
  • Got a refund
I didn't like
  • Did not deliver as promised
  • Lied about delivery options
  • Patient did not receive flowers ordered
#856382
From You Flowers - STAY AWAY THE WORST COMPANY IN BUSINESS
From You Flowers - STAY AWAY THE WORST COMPANY IN BUSINESS
This was the worst decision I have made in a while! I wish I read the reviews first but I liked their products and prices and splurged on over $100 worth of flowers for Mothers Day. I ordered the "European Garden Bouquet" with a card (+$5.00) and special vase...
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1.3
I liked
  • How fast they took my money
I didn't like
  • Dying flowers
  • Misrepresentation
  • Not what i ordered
#843233

From You Flowers - DO NOT USE THIS COMPANY

Like so many others-- I wish I had read these reviews before placing an order. Placed my order yesterday morning, I paid extra for same-day AND expedited within 4-hour window. At 5:00 p.m. I got an email saying that they were unable to find a florist to process my order, but they would give me a complimentary upgrade and deliver the following day with an apology note. Seriously? At 5:00 p.m. they let me know this??? This morning, after reading all these horrible reviews, I sent them an email asking for the name of the local florist who would be delivering. Their response-- "Sorry-- we have privacy agreements with our florists and cannot reveal their names." DUH!! We would KNOW the friggin' name of the florist upon delivery... IF they delivered-- so that privacy agreement stuff is total b.s. I just emailed them and asked them to cancel the entire order. My brother's birthday is over, and I have little faith they would have delivered anything, or anything of quality. Let's see if I ever get the promised refund. Good news is I used PayPal, so I can challenge them for a refund through that.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Website
Milford, New Jersey
#798327
Show
Do not use this company, I don't know how they are in business. My sister in law ordered flowers online from Ireland for me in Austin, Texas. She paid for same day delivery which was 10/3/2015. Now 5 days later and I still have no flowers. I called the company 15...
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1.0
I didn't like
  • Placed on indefinite hold
  • Do not understand english
#711529
When they sent me an e-mail saying they were delivered and they were not, I began to worry. I called them and was told it was just a big mistake, they were on their way. Five hours later the wrong bouquet was delivered. A cheaper kind of rose, cheap baby's breath as a...
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Anonymous
Anonymous

This was EXACTLY my experience. But, they didn't deliver the flowers as promised and the only way I knew was I checked with my Aunt and she didn't receive them. I called sev...

1.0
I didn't like
  • Late delivery
  • Apathetic about timeliness
  • Failed delivery
#691718