1 comment
1.4
Details
I ordered a bouquet and a teddy bear for Valentine's Day. I went with JustFlowers because they "guaranteed" Valentine's Day delivery. They didn't show at all. They finally came rolling in mid day of the 15th!!! I will never use them ever again!!! Now I can't get a...
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Anonymous
#1289272

I had the same experience, FLowr Delivery Express is a scam. They take your money and deliver when they want. You have to keep calling them and when they say they will give y...

Author
Cons
  • No customer service
  • Did not deliver
  • Fraud
Reason of review
Not as described
Loss
$108
Preferred solution
Full refund
Tags
Review #1008776 is a subjective opinion of poster.
0 comments
1.0
Details
Flowers were ordered and we paid extra for delivery before 10 am. The phone agent guaranteed early delivery. They were not delivered early. We then called 10 times over the course of the morning and were put on exceptionally long wait times and three times were...
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Author
Reason of review
Poor customer service
Loss
$50
Preferred solution
Price reduction
Tags
Review #1008060 is a subjective opinion of poster.
0 comments
spent $70 on arrangement not including delivery... OMG only three different types of flowers, i can get a better arrangement from Publix for $14.99 will not uses again . a couple of lillies and a bunch of greenery , could of use some roses etc..., very disappointing,...
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Author
Location
Panama City, Florida
Cons
  • Everthing
Reason of review
Bad quality
Review #907631 is a subjective opinion of poster.
0 comments

Flower Delivery Express - No flowers delivered as promised

Flowers direct has refused to give me my money back sand will not let me buy other products they sell. They have held my visa money since Mother's Day this May. 2016. Received a phone call on Mothers day. Out of flowers cannot fill order. I want my money back but they ignore all requests for same. Lou A b c d e f g h I j k l m n o p q r s t u v w X y z Q w er t you io p a s do gh H j k l z X c v b n m , . Sorry do not know what to say so angry.
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Author
Location
Columbia, Maryland
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Review #906374 is a subjective opinion of poster.
1 comment
1.0
Details
I am in the middle of an experience right now with FDE/Wesley Berry Flowers that EXACTLY mimics the one above. We are currently on day 18 of the situation with no resolution in site. I also received 3+ separate emails stating the Order has been "received" by the...
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Anonymous
#1194776

Wesley Berry is but one of many sending only call centers. They cannot guarantee anyone their orders will get delivered because most real florists will not accept orders from ...

Author
Location
Las Vegas, Nevada
Cons
  • Thiefs
  • Non existent customer service
  • No apology
Reason of review
Order never created/delivered despite "CONF" emails, lack of Cust Service, REFUND promised but "time to post" days go from 2-3..to 3-5.. to 5-7. My guess is I will be told 7-10days @end of the week
Loss
$250
Preferred solution
Deliver product or service ordered
Review #893311 is a subjective opinion of poster.
1 comment
1.0
Details
Unethical business practices. Rude and disrespectful managers. I order a basket of plants to be delivered same day. They called to say they could not fulfill my order. That is fine, it happens. I asked that the order be cancelled. I did not want substitutes. The...
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Anonymous
#1312211

I too was ripped off by Just Flowers. They took my order, then refused to use the $10 off coupon that supposedly goes with every order. Asked them for certain colors and heig...

Author
Reason of review
UNETHICAL
Review #876659 is a subjective opinion of poster.
0 comments
1.0
Details
The WORST customer service I've ever experienced. I have serious doubts this is a real company. Mother's Day Flowers NEVER delivered. 5 attempts to contact company to resolve. Have yet to hear back from them. How can a company like this stay in business? I ordered...
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Author
Location
Englewood, Colorado
Cons
  • Terrible customer service
Reason of review
No delivery. No customer service.
Loss
$98
Preferred solution
Let the company propose a solution
Review #852509 is a subjective opinion of poster.
0 comments
I ordered flowers from this company. They were supposed to cost $37.99 but my credit card was charged $73.99. They added $19.99 shipping, $5.99 handling, $4.99 vase, and a $10.64 sales fee!! This information was NOT shown when I agreed to the payment. It showed...
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Author
Location
Overland Park, Kansas
Cons
  • Rip off charges
  • Run arround
Reason of review
Pricing issue
Loss
$74
Preferred solution
Full refund
Review #806133 is a subjective opinion of poster.
0 comments
1.4
Details
Flower Delivery Express - SCAM ARTISTS WITH A BUSINESS CARD - Never Again
Flower Delivery Express - SCAM ARTISTS WITH A BUSINESS CARD - Never Again
Flower Delivery Express - SCAM ARTISTS WITH A BUSINESS CARD - Never Again
My husband wanted to surprise me, so he bought the Exquisite Upgrade for the European Floral Bouquet advertised on their website. The site wasn't working so he had to go through the hassle of calling to place his order. He spent $83. It arrived Friday before...
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Author
Location
Logan, Utah
Cons
  • Overpriced
  • Dead flowers
  • False advertising
Reason of review
Poor customer service, bad quality, pricing issue, damaged or defective
Loss
$83
Preferred solution
Let the company propose a solution
Review #793712 is a subjective opinion of poster.
0 comments
2.4
Details
I ordered flowers online from flowerdeliveryexpress.com/ and today they showed up. I tried calling to cancel and sending emails and now 2 days later my wife calls and says well the flowers showed... I called to get a refund and they offered me a store credit. I told...
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Author
Location
Tulsa, Oklahoma
Cons
  • Ability to cancel order
Reason of review
Problem with delivery
Loss
$69
Preferred solution
Full refund
Review #791319 is a subjective opinion of poster.