ProFlowers - Failed to deliver on Valentines day
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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2.1
I liked
  • Assortment of flower options
I didn't like
  • Hidden cost
  • No customer service
  • Delivery
#1472197
My parents sent me a plant arrangement that they saw online for mother's day and to congratulate me on a significant promotion. They were very excited for me to receive, what they expected would be, a very special arrangement. As always, I sent them a pic of the...
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2.0
I didn't like
  • Not as advertised
#1255955
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I placed an order for a plant to be delivered to my grieving friend. They called to reschedule my order TWICE. Then, nearly a week later, they called and cancelled my order because they don't actually deliver to my area. Why did it let me place the order and why did it...
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1.2
I didn't like
  • Deceptive practices
#1193215
Reply to reviews
Website looked promising, and the prices looked even better! End up spending a fortune in the florists down the road so thought id give it a go. Awful just awful. Flowers arrived 3 days late with no help from customer service to sort it out. When they arrived they were...
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1.0
I liked
  • Website
I didn't like
  • False advertising
  • General attitude
  • Very poor quality
#1126614
FlowerShopping - Ordered flowers for funeral but got scammed
FlowerShopping - Ordered flowers for funeral but got scammed
Order #1740752. Complaint #983872. I ordered flowers on line for a funeral for a family member. I specifically looked for a local florist to avoid web scams. When searching their website, flowershopping.com came up and I thought I was dealing locally. They state...
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2.5
#1073450
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Resolved
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
Avasflowers - DO NOT ORDER FROM THERE!! MY FLOWERS CAME OUT DISGUSTING!
spend over 100 bucks for some white roses that looked awful ! First of all the delivery came one hour late to MY GIRLFRIEND job. Then when she received it, it looked nothing like on the picture online. there where stems that where cut off with no rose head. the...
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1.2
I didn't like
  • Product they delivered
  • Lack of communication
#895477
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My over $130.00 "best" choice upgraded sympathy flower arrangement would be laughable if it wasn't so embarrassing. The vey small size and minimal amount of flowers was unbelievable, really. I will NEVER use Wesley Berry again. Ok, now on top of that, this site...
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1.8
I didn't like
  • Misreputation
  • Flowers delivered not as described
#872469
Reply to reviews
From You Flowers - Total Fail!
From You Flowers - Total Fail!
From You Flowers - Total Fail!
I ordered an arrangement for a man with sunflowers, green poms, blue flowers, etc., because it was appropriate for a man. The arrangement he received did not have one correct flower! It was all pink and purple gerberas... No sunflowers, green poms or blue flowers! I...
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Anonymous
Anonymous

Hi. I want to ask you what was the type of the bouquet (regular or deluxe). I also ordered recently European Floral Garden from this company and by mistake I chose the regular...

1.3
I didn't like
  • Refusal to refund for completely wrong item
  • Totally wrong item
#853396
Reply to reviews
I ordered a beautiful arrangement of orchids for my husband for our 37th wedding anniversary, because it was same day service. Also paid $25 for an upgrade, which was really *** of me, since they didn't say what the upgrade was. Guess what? What he got was a few...
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1.0
I didn't like
  • Only store credit
  • Being ignored by customer service
  • Website scam - misleading
#814167
Reply to reviews

Prestige Flowers - Wilted and Tacky Flowers

I ordered a bunch of 12 roses for Valentine's Day. They arrived a day early, which sort of defeats the point. Plus, the recipient was not at home to collect them, so they sat on the doorstep for 3 hours. They did explain that this is to avoid late delivery, but for Valentine's day, you would expect better. The bouquet was already dead and wilting by the time they were placed into water. They had also been sprayed in a tacky red glitter, which probably didn't help their lifespan. They were slightly battered and brown and looked in a terrible state. I took photographic evidence, and, according to Prestige's 100% Satisfaction Guarantee, if over 25% of the product is 'in a poor state', another bouquet will be sent. After contacting their support (and a week's wait), they informed me that they would, instead, send me a £10 voucher. I reminded them of the guarantee, and they replied with the same message, that I was allowed a £10 voucher. I sent them the photo again, and was reminded, again, of the £10 voucher. They also kept insisting I had bought the Medium Bouquet, which comes with a range of flowers. This is simply not the case, and have supplied them with the original link several times. This product has been removed from the site, because it was only available for Valentine's Day. I therefore cannot find the original description. Their 'Account' information for logged in customers is also severely lacking, and gives you no information about what you've bought, either. After my experience with them, I will not be returning to Prestige Flowers and implore that no one else does either. For £35 I expected more than a bunch of dying, battered roses that did not survive longer than a 3 days.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Website
I didn't like
  • Non existent customer service
  • Not delivered on delivery date
  • Completely awful
#804181