FlowerShopping - They misrepresent the arrangement and when I complained sided with the florist. Never order again.
FlowerShopping - They misrepresent the arrangement and when I complained sided with the florist. Never order again.
First time ordered. Pay attention to what other one or two star reviewers say! I ordered premium bouquet of flowers for a birthday delivery. The quality of the arrangements was NOT premium as described on the website. See my pic and see their website link....
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1.3
I didn't like
  • That was i ordered was not even close to what was delivered
#1383718
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Avasflowers - If you want to *** your wife off get her flowers from Ava
Got a text and an email telling me the flowers had been delivered, they actually arrived 4 hours later and what a disapointment they were!!! I paid $84 for the large sized arrangement, there were 8 flowers and a bit of frilly stuff. While waiting for the missing...
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1.6
I didn't like
  • Anything about avasflowers
#1357350
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Featured
From You Flowers - "Customized" Vase is a Piece of Paper, Sad Flowers, Delivery Fail
From You Flowers - "Customized" Vase is a Piece of Paper, Sad Flowers, Delivery Fail
Flowers are pathetic and all they do for a "customized" vase is print a photo on a piece of paper and stick it inside the vase--then you have to remove the paper to add water. I suppose you could then tape it on the outside of the vase and their advertising doesn't say...
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#1278933
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This is the second time I used Bloomex for a very special occasion and they failed me on both times! I ordered the products well ahead of the "Same Day Delivery" cutoff time, got a confirmation of the sale and order #, got another email in the morning that the order is...
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Anonymous
SueNothappy

I haven't heard back from them either not happy !!!!

1.6
I didn't like
  • Customer service was useless
  • Poor quality and service
  • Worst florist delivery
#1251051
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My daughter ordered flowers for me for Mother's day. What a disappointment. For the money she paid $30.00 the bouquet was basically daisy's maybe 6, mums about 12 and 3 roses that will never open. And to add insult to injury no bow! No color except the 3 roses. She...
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Anonymous
Betty

Hi, as a florist, I am always sorry to hear about any of these problems with customers being dissatisfied with an order. However, I can tell you that the order you described ...

Anonymous
Anonymous

Hopefully people will read reviews before using!

1.0
I didn't like
  • Customer service resolution
  • Flower arrangement
#1047266
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ProFlowers - Nothing Delivered No Plan To Tell Us

We ordered flowers for my mother in laws 70th birthday. I checked throughout the day to find out if they had been delivered, when I still hadn't received anything by 5pm, I tried their chat which led me to a call. I was told they were not going to deliver. I asked when they were planning on telling me this and when they knew. I was essentially told their system is not set up to alert them to be able to tell their customers. So, they fraudulently claim to do Same Day deliveries, but are not set up to guarantee this because if they can't get a florist they don't have checks and balances set up to tell you it isn't getting delivered, nor do they even refund you without you contacting them. Stealing much? I was told they would send a bouquet to my mother in law even after they refunded us. The bouquet was one of the most hideous floral arrangements I have ever seen. We had purposely chosen something with no lilies as my in laws are both allergic, it was mainly lilies. So disappointing all around. Avoid this company!!!
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
I didn't like
  • False advertising
  • No communication when they could not deliver
  • Poor customer service
#976852
Worst looking flowers at funeral , my goddaughter had panceatic cancer there color is purple she wore purple , I talked with sales person a long time had to be purple not lavender and purple vase what I got light lavender vase not purple and the only purple flower was...
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I didn't like
  • Used whatever flowers they had
#956640
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I ordered an arrangement on the phone which Isabelle assured me would be delivered between noon and 1:00. This arrangement was for my aunt's 100th birthday luncheon at the assisted living home down the street from the florist. The skimpy arrangement arrived according...
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1.3
I didn't like
  • Unreliable and irresponsible
  • Did not give full refund
  • Hassel for their mistake
#931411
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Prestige Flowers - Shocking servicee

Ordered flowers on Sunday and despite asking for next day delivery it kept defaulting to Tuesday. However it's now Thursday and they still haven't arrived. I called yesterday and was told I couldn't cancel the order until 48 hours had lapsed so I demanded my delivery fee back which they said they couldn't do. I have have now called up for a refund and been told there is no manager there go take my call and they're the only ones that can authorise a refund. I've asked for a call back but not had one so far either. The whole point of flowers is that you order then to be delivered on a specific date for a special occasion - 3 days later or not at all is no good whatsoever!
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Turnaround Time
Value for money
Website
Maidstone, England
I didn't like
  • Late delivery on an order
#902779
I ordered flowers by PHONE - same day delivery for a birthday - in a busy city with many local florists and was assured they would be delivered same day. There was NO EXPLANATION OF TERMS - such as :no refunds whatsoever on same day delivery (Even if Ava's was unable...
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1.0
I didn't like
  • Did not deliver as promised
  • Lied about delivery options
#887254
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