1 comment
1.0
Details
My originally booked flight WS1585 with service from Las Vegas to Calgary at 5:05 pm on May 3 was rescheduled to flight WS1467 with service from Las Vegas to Calgary at 2:35 pm. This change occurred on April 8, 2019 and Westjet sent notification to Flighthub. This...
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Anonymous
#1689390

It is not worth the aggravation to book through Flighthub.!!!! In the end it will cost you more!

Author
Cons
  • Customer care
  • Being told i would be contacted in 24 to 48 hours and no contact
  • Staff tried to be evasive
Review #1534977 is a subjective opinion of poster.
0 comments
2.0
Details
I booked a round trip set of flights for myself and my husband for our 15th anniversary. I booked early and found lovely bookings. I was initially very happy with the price, however, the departure airline changed my flights without consultation. When I received the...
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Author
Cons
  • Having to spend well over twice the price for acceptable tickets
  • Calling 3 times to settle what should have been simple issue
  • Being told i would be contacted in 24 to 48 hours and no contact
Reason of review
Poor customer service
Loss
$600
Preferred solution
Price reduction
Tags
Review #1483278 is a subjective opinion of poster.
0 comments

Flighthub - Flight Discount doesn't appear in my Check out

I am booking dates May 1st 2019 -May 9th 2019 from Seattle Tacoma SEA to Greenville SC Spartaburgh and the discount price of $155 per round trip flight doesn't appear in my checkout after I select the discount and go into my account it appears to be a different amount per each passenger. Please help me have the amount appear in my checkout, so I can reserve at the value the ticket is at this moment. thank you very much
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Author
Reason of review
Pricing issue
Preferred solution
Price reduction
Review #1450379 is a subjective opinion of poster.
0 comments
1.6
Details
Today, Jan 10, 2019, at 4 PM, I booked my flight for the price of $916 that I found on line from YYZ to MNL from Apr 18 to May 23, 2019. When I completed filling my personal and credit card info on line, and I finally pressed and clicked "Confirm Booking", I ran the...
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Author
Pros
  • Customer service
  • Price
  • It is a ripoff
Cons
  • Lack of care of clients
  • Poor customer service
  • Acknowledgment acceptance of wrongdoing of their booking system
Reason of review
Pricing issue
Loss
$25
Preferred solution
Since this is not my fault, waived the cancellation fee of $25 Cdn and refund this amount including the full price of $1,192.09 CDN. Problem can be fixed in their end which was not impossible but there's no willingness on their part to help the client .
Review #1445866 is a subjective opinion of poster.
0 comments

Flighthub - Fare scam

1.7
Details
Booked 2 flights for the prices shown and after providing all the information required as well as credit card info and checking the correct total for the tickets before accepting I was shocked to see that the amount that went through on my credit card was higher than what had been indicated. When I called to address this error I was told that this can happen because airlines change their fees continuously. I know this happens but why was I not given the revised amount before paying instead of being shown the amount I was lead to believe I would be paying. Flighthub refused to credit the difference and would cancel the transaction only if I paid $75.00 per ticket! I will never book with them again! This was a deliberate dishonest misrepresentation and an outright scam!!!
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Author
Cons
  • Worse experience iever had with any customer service
  • Customer care
Reason of review
Pricing issue
Loss
$27
Preferred solution
Full refund
Review #1445668 is a subjective opinion of poster.
0 comments
1.0
Details
Guest information: First Name: Fei Last Name: Feng FlightHub Booking Number: 112-825-532 To whom this may concern, I booked a flight under Westjet that departed on September 23rd to Edmonton. On Sep 17, one week before my departure, I clicked the 'manage booking'...
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Author
Cons
  • Staff tried to be evasive
  • Dishonesty
  • Poort customer service
Reason of review
Poor customer service
Loss
$127
Preferred solution
Full refund
Review #1369025 is a subjective opinion of poster.
0 comments
1.0
Details
I tried to book a flight. Initially, it was $730, then the price raised to $760... I confirmed it anyway, but later, it charged $780. The worst part is that the flight I selected was 5:30PM and they booked an 8:30AM flight for me. THEY BOOKED ME THE WRONG FLIGHT. I...
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Author
Cons
  • Customer care
  • Dishonest purchase process
  • Refusal to refund
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund
Review #1280864 is a subjective opinion of poster.
0 comments
1.4
Details
Flighthub has been the worst travel arrangement experience! Bullshit Issues: 1. Agents are incompetent (lack of interpersonal/communication skills, job performance issues, etc... )Facepalm 2. Phone line issues (distorted/cutting out) Cry 3. Long phone call wait...
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Author
Cons
  • Customer care
  • Incompetency
  • Policies
Reason of review
Poor customer service
Loss
$190
Preferred solution
I have wasted so much time and energy with Flighthub that I don't want anything at all from them, I just want them to improve their service, train their current employees or fire them and hire competent workers so that others don't have to deal w/ this
Review #1269224 is a subjective opinion of poster.
0 comments
1.0
Details
Flight hub cancelled my original booking and re-booked my flight with a cheaper class and never refund me the deference. I never got an explanation why my booking was cancelled and why I didn't get a refund. Worse customer service. First time I called I was told...
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Author
Cons
  • Pretty much everything
  • Worse experience iever had with any customer service
Reason of review
Poor customer service
Loss
$333
Preferred solution
Full refund
Review #1258258 is a subjective opinion of poster.
0 comments
2.4
Details
I was told by two separate agents when I called in to reschedule a flight that there would be no Flighthub modification fees, only a modification fee of $200USD from the airline directly, plus any difference in the airline fare. I agreed to pay this. The agent quoted...
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Author
Pros
  • Original price of the eticket
Cons
  • Are liars
  • Bait and switch pricing
Reason of review
Pricing issue
Loss
$200
Preferred solution
Full refund
Review #1252461 is a subjective opinion of poster.