t has been more then 2 weeks and the insurance company keeps dragging their feet after told I was going to have no problems or any questions were raised after speaking to the claim representative on the phone got the estimate the next day and that a check would be...
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Anonymous
Walt

You must follow the rules and jump through every hoop until your claim is settled unless you were truly at fault by violating some rule or another. Stop conducting business on...

1.0
Lindale, Georgia
I didn't like
  • Claims processing
  • No action taken
  • Entire experience or attitude of the representative
#1235042
Reply to reviews
Had 2 accidents, one in buddies driveway, one on way home from buddies. Was the day roads were icy, Jan 22, 2018. Esurance makes us file 2 claims, then combines them for total damage. Fine. Then, one Rep says the other Rep is going to handle everything. We had to ask...
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BlaringMandrill819
BlaringMandrill819

I found an attorney to help me even though it wasn’t a large personal injury case. It took some calling around...I would look under property damage attorney & I think you have...

Anonymous
Anonymous

Finally heard from Esurance Customer Service and the Representative Josh. Everything has been corrected. This issue has been resolved. Thank you Esurance.

1.0
I didn't like
  • Claims processing
  • Entire experience or attitude of the representative
  • Whole experience
#1204322
Reply to reviews
We have had Esurance for about three years. Both my spouse and I are the insured, and we both have perfect driving records. Our monthly payment was around $200 for two vehicles, a truck and a car. Esurance did raise their rates a little each time we renewed, but it...
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Anonymous
Anonymous

You do know esurance is owned by Allstate and a branch of Allstate, right? If you use Allstate, you're still giving money to esurance.

1.0
I liked
  • Yuck
I didn't like
  • Cancellation fee
  • Whole experience
#874119
Reply to reviews
I obtained an auto insurance quote from esurance.com and subsequently purchased the policy. I paid in full. As soon as esurance had taken my payment in full, they requested all kinds of proof for their supposed "discounts." They requested proof of previous policy or my...
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Anonymous
Danny Glover

OMG they just did the same thing to me after one week. I get a letter in the mail stating a rate increase.

1.0
I didn't like
  • Cancellation fee
  • Refund policy
  • Premium spike
#859159
Reply to reviews
Esurance is an absolute nightmare if you have to file an expensive claim. I have struggled with them for two years after my then husband ran over something on the highway. There was some pre-existing scratches to outside of the vehicle and grill because he didn’t take...
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1.0
I didn't like
  • Claims processing
#587969
Reply to reviews