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DoorDash - Last minute order cancellation on Christmas Day
DoorDash - Last minute order cancellation on Christmas Day
DoorDash - Last minute order cancellation on Christmas Day
DoorDash - Last minute order cancellation on Christmas Day
I placed a Door Dash order for my Grandma to be delivered on Christmas Day, and it was cancelled by Door Dash 30 minutes before it was to arrive. I was tracking the order on my computer, and it showed that the order was in progress. 30 minutes before the order was to...
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Anonymous
Anonymous

Nothing should be open on Christmas Day ; it's a National Holiday. I don't want to work then, you don't want to work then. That would solve it all. Maybe some Hasidic business...

Anonymous
Anonymous

No one cares loser...

1.0
I didn't like
  • No advance notice of order cancellation on christmas day
#1432890
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Two days of using DoorDash – two days of disastrous results. #1: Ordered a couple of breakfast sandwiches from Burger King on a Saturday morning. There's one about half a mile from my apartment. Instead of going to that one, the DoorDash driver drove to one several...
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1.8
I liked
  • Idea of this service
I didn't like
  • Reality of this service
#1419379
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My husband ordered 40$ worth of food from a local restaurant using doordash and it claimed our order would be at our place in 30 mins. Great! Well, 30 mins pass by and we get a email and text saying our driver cannot locate the apartment that we should call her. We do....
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2.3
I liked
  • Convenience for places i eat
I didn't like
  • Poor communication with support
#1412719
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Show

DoorDash - Door Dash is brutal

Twice order more than hour late. No response via customer service phone or email. Horrible service
1.0
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
#1412067
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Resolved
I ordered Burger King through DoorDash and the food was disgusting and inedible. In regards to the Spicy Chicken Sandwich, The chicken patty was extremely burnt and overcooked, cold, and it was difficult to even chew. I decided to just toss it out after a few bites....
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1.0
I liked
  • Customer service is friendly and will work with you
I didn't like
  • Late delivery
  • Rude driver
  • Inaccuracy of my order
#1388452
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I ordered and paid including a tip and did not receive my food, this isn't the first time my order has been screwed up. This is now the forth time. Door dash has been horrible at fulfilling order correctly. I am demanding a full refund asap. Door dash drivers either...
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1.0
I didn't like
  • Poor delivery service
  • Failed second chance
  • Multiple serious issues
#1361199
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I am going to start a class action lawsuit against this company for non-payment issues if I do not get some substantial help and explanation that does not run in circles. #1 You still owe me $20 from my first set of deliveries. Do not ask me for screenshots. i have...
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Anonymous
Anonymous

You need to uninstall and then reinstall the app log out and then log back in, then refresh the dashboard then recheck earnings. There is a bug that makes your earnings dissap...

1.3
I didn't like
  • Customer service doesnt listen
  • No way to easily contact customer service
#1346480
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Besides the fact that the delivery is ridiculous, I have noticed that dashers are less likely to accept your if you do not place a tip on the order. This is, at least, my experience in Miami. I have had missing orders and drivers not care about the missing order and...
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2.5
I didn't like
  • Cold food
  • Order was never placed with the restaurant
  • Items missing
#1333188
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Resolved
A careless Dasher took out my custom wrought iron mailbox a week and a half ago. I have been fighting with DoorDash over the damage all this time. They had me fill out a FAKE claim form that was allegedly sent to their insurance company, "who would follow up with me."...
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Anonymous
Melanie

Doordash drivers are independent contractors and are not employed by Doordash. U should have gotten his licence plate and driver's licence info to have the law go after him. D...

1.0
I didn't like
  • Unethical business practices
  • Awful customer service
  • Property damage
#1316886
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Food not delivered, food cold and late if it is delivered, customer service is outsourced overseas. This is the absolute worst company I ever dealt with in my life. I will be writing to The Better Business Bureau tomorrow, a nice long complaint. I gave Door Dash the...
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1.0
I didn't like
  • Loss and stolen wages
  • No way to quickly contact then
  • Wrong items
#1301325
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