DoorDash - Never received my order

Never received the order. They charged me but it was never even picked up from the restaurant!!! I'm pissed and they won't even answer the customer support to fix the problem!!!! Been on hold for an hour!!!!
1.3
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
I didn't like
  • Lack of customer service
  • Unprofessional
  • Gets worse and worse
#1553361
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DoorDash - Referral bonus scam

DoorDash - Referral bonus scam
DoorDash - Referral bonus scam
They informed me that my referral had until May 18th midnight to complete the 200 deliveries, what they did was deactivate the referral on May 17th leaving it just 3 deliveries away from the target and denying the completition as the last 3 deliveries he did today May 18th are not being counted even after saying we have until midnight of today. So it is still may 18th and is not midnight but they already disqualified the bonus.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1537440
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I used my DoorDash account a few weeks ago to order lunch for my boss and myself. I used her credit card which I then promptly removed from my account. I used DoorDash today to order for myself, and even though I made sure I had selected my personal card, they somehow...
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1.7
I liked
  • Reliable on over a dozen past orders
I didn't like
  • So many fees
  • No recompense
#1536516
DoorDash - Awful Service, Have Not Refunded Money for 3 months, and Refuse to Help.
I used Doordash for the first time back in February. I ordered a Clive Burger and the delivery person never came to my door, and their cell number didn't work. At one point, I could see someone in a van parked in the middle of the street and I waved to them, but they...
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1.0
I didn't like
  • Anything - i was scammed and ripped off
#1523094

DoorDash - My order was cancelled

my order was randomly cancelled without notice from doordash or chipotle
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I liked
  • That i may receive a refund
I didn't like
  • Entire experience
#1507290
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DoorDash could not / would not deliver - will not refund.

We regularly buy through DoorDash at home, the marina, and at friends houses. Extremely pissed off and will never use DoorDash again. We were ripped off $75 for an order that was not delivered and they even paid the jerk driver the "mandatory" 10% tip. There have been several times where drivers should have received no tip, because they were rude, late or tried to ask for more money at the delivery.
1.3
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
#1505002
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DoorDash - Deliver Didn't Food

The delivery driver showed up with no food and claimed she couldn't find restaurant so she just came to me instead without my food. She had the nerve to ask me if I still wanted the food but she didn't have a clue of how to get to the restaurant. She called the restaurant and they tried to tell her where to come but she still was clueless. This was the worse experience ever!!!!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Reliability
Staff
I didn't like
  • Delivery driver
#1456932
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Featured
DoorDash - Last minute order cancellation on Christmas Day
DoorDash - Last minute order cancellation on Christmas Day
DoorDash - Last minute order cancellation on Christmas Day
DoorDash - Last minute order cancellation on Christmas Day
I placed a Door Dash order for my Grandma to be delivered on Christmas Day, and it was cancelled by Door Dash 30 minutes before it was to arrive. I was tracking the order on my computer, and it showed that the order was in progress. 30 minutes before the order was to...
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Anonymous
Anonymous

Lol

Anonymous
Robert

Get over it

1.0
I didn't like
  • No advance notice of order cancellation on christmas day
#1432890
Two days of using DoorDash – two days of disastrous results. #1: Ordered a couple of breakfast sandwiches from Burger King on a Saturday morning. There's one about half a mile from my apartment. Instead of going to that one, the DoorDash driver drove to one several...
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1.8
I liked
  • Idea of this service
I didn't like
  • Reality of this service
#1419379
My husband ordered 40$ worth of food from a local restaurant using doordash and it claimed our order would be at our place in 30 mins. Great! Well, 30 mins pass by and we get a email and text saying our driver cannot locate the apartment that we should call her. We do....
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2.3
I liked
  • Convenience for places i eat
I didn't like
  • Poor communication with support
#1412719