DoorDash - Damage to my lawn at delivery.
had a food delivery today, driver entered my driveway then backed on my lawn and got stuck, created a big mess with huge ruts on lawn. he got unstuck and took off without a word. complained to door dash no answer yet. very unproffessional. i need my lawn repaired and...
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ApatheticRabbit
ApatheticRabbit

fix this guys lawn, driver caused the damage. no one taking resposibility for damage. terrible sevice. its a joke. driver should of never backed onto the lawn. door dash shoul...

1.0
I didn't like
  • Damadge the delivery driver caused to my lawn
#1467723

DoorDash - Shows Up Early And Food Gets Cold

We use DoorDash for ordering food for the executive staff doing working lunch meetings. We choose specific time frames for the order that meets the timing of the lunch. For example, if the meeting is at 11am, then we will place an order for 10:45-11:15 to be sure that it arrives as close to the meeting time as possible while still hot. I am also very sure to add notes explaining this scenario and requesting they not arrive early. Well. This guy just dropped of our burger order at 10:30. And now the order is sitting there getting ice cold. This isn't the first time this has happened either. I don't think we'll be using DoorDash anymore. The convenience options aren't worth cold food.
3.6
Details
Additional Fees
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Value for money
Website
I didn't like
  • Cold food
  • Delivered too early
  • Not reading notes
#1449857
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DoorDash - Terrible service

4 of my last 5 deliveries have been ridiculously late take well over the amount of time that it said the food would be delivered. if it got here hot and good i wouldnt complain but it gets here luke warm and soggy and terrible!! this is BS.
1.8
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I didn't like
  • Ruined food and terrible custimer service
#1440764
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Resolved
I ordered Burger King through DoorDash and the food was disgusting and inedible. In regards to the Spicy Chicken Sandwich, The chicken patty was extremely burnt and overcooked, cold, and it was difficult to even chew. I decided to just toss it out after a few bites....
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1.0
I liked
  • Customer service is friendly and will work with you
I didn't like
  • Inaccuracy of my order
  • Late delivery
  • Rude driver
#1388452
I was delivering this evening and when I went to pick up an order at Habit Burger in Hayward, CA, I was told the restaurant hadn't received the order. I was also told that they had been having trouble with DoorDash orders not being received. I texted the customer right...
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1.0
I liked
  • Opportunity to make money
  • Flexibility
I didn't like
  • Poor communication with support
  • Completion rate decreased due to a cancelation i did not make
  • Being sent a long distance for inadequate pay
#1271210

I read 200 reviews tonight and feel compelled to respond from a driver's point of view. I have almost 800 deliveries under my belt. While I understand the frustration of poor customer service, non-deliveries, cold food, and wrong orders, I fortunately have always...
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Anonymous
Anonymous

This is true,I'm a driver and I approve this comment

1.0
I liked
  • Dealing with nice customers
I didn't like
  • Blaming drivers for issue in app
#986295