0 comments
1.0
Details
SOMEONE UP HIGHER NEEDS TO BE AWARE OF CRICKETS HORRIBLE CUSTOMER SERVICE!!!! HOPEFULLY THIS IS THE LAST TIME I NEED TO CONTACT SOMEONE FOR HELP AND MAYBE SOMETHING WILL ACTUALLY BE DONE!!!!!!!!!!! CRICKET HAS GOT TO BE THE WORST WIRELESS COMPANY EVER!!!!!!! PLEASE...
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Author
Cons
  • Custiomer service
  • Customer service is the worst i have ever experienced
  • Lack of responsibility of every employee
Reason of review
Poor customer service
Preferred solution
Price reduction
Review #1410946 is a subjective opinion of poster.
0 comments
1.0
Details
I applied for a car loan and got TD auto finance. The customer service is horrible. This is the first bank i've experienced that penalizes you for paying off your car quicker. Avoid this bank at all costs. Also, the customer service is disjointed. You can have a...
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Author
Cons
  • Long hold times on phone
  • Nuisance calls and unhelpful customer service
  • Poor customer servicen
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Warn other people
Review #1342425 is a subjective opinion of poster.
0 comments
2.0
Details
Can not get a reply from west elm . I have been trying to contact them for the last two weeks. 5 emails, 2 phone calls and even tried contacting them through twitter. I need tracking info on my order and accurate delivery date. So far I have been told via online status...
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Author
Cons
  • Delivery and customer service
  • Lack of accountabilty
Reason of review
Poor customer service
Review #1324855 is a subjective opinion of poster.
0 comments
1.0
Details
This firm is so unprofessional. I have asked them NOT TO CALL ME and put me on the DO NOT CALL LIST. They are all people from India that can barely speak English. They spam you with calls, voicemail and email for IT opportunities that pay NOTHING and are not relevant....
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Author
Location
Milpitas, California
Cons
  • Apply for jobs for you without your knowledge or consent
  • Identity theft
  • Spam email
Reason of review
Poor customer service
Loss
$157000
Preferred solution
Let the company propose a solution
Review #1286378 is a subjective opinion of poster.
0 comments
1.0
Details
Nothing works! Can't access my sprint account details only sales screen. Phone still not activated or transferred. 3 days of multiple of phone calls to multiple people after being transferred to other departments and than the chat secession's. Can't understand some of...
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Author
Reason of review
Order processing issue
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1283442 is a subjective opinion of poster.
0 comments
1.0
Details
Td Auto Finance - Billing - they finally admitted they didn't send correct balance 2 years later
I always had a fishy feeling about this company because upon checking my statements, it seems that the balance was never correct. It was always higher than what I anticipated after making a larger payment. I remembered also that I had removed gap insurance from my loan...
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Author
Cons
  • Billing system unclear
  • Billing not updated
  • Cannot see previous balance
Reason of review
Pricing issue
Loss
$800
Preferred solution
I need an accurate balance, before i go over all my numbers with my bank and find more mistakes in the billing. I can almost foresee that payments were skipped, payment system was outdated and doesn't display any previous payments unless you request it.
Review #1234721 is a subjective opinion of poster.
0 comments
1.0
Details
TL;DR: IDC is unprofessional, and potentially in violation of the law with their business practices. Avoid them at all costs! Every couple of weeks I get harassing calls from recruiters. Today it was 3 calls inside of 2 minutes. (I was trying to respond to other viable...
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Author
Location
Milpitas, California
Cons
  • Unprofessional
  • Disorganized
  • Didnt remove me from their db when promised
Reason of review
Many. Read the *** review.
Loss
$500
Preferred solution
IDC SHALL NEVER CONTACT ME AGAIN!
Review #1090742 is a subjective opinion of poster.
0 comments
2.1
Details
I ordered the Lars Mid-Century Modern desk in May. Received PART of it at the end of June. NO DRAWERS! I called delivery department, delivery driver, and called as well as emailed west elm customer service--NO RESPONSE to my inquiries about where the drawers are,...
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Author
Location
New Kensington, Pennsylvania
Cons
  • That they advertised a desk taht they never delivered in full
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Full refund
Review #898234 is a subjective opinion of poster.
0 comments

Cricket Wireless - Refund or Replacement phone issues

2.6
Details
I ordered an I phone on-line from Cricket on 6/20/16. the package arrived 6/22/16 without the device inside. The box had been tampered with. I called Cricket to notify them. I was told to call and file a complaint with UPS (i did) and then a refund could be issued once UPS approved. I completed as requested and now 3 weeks later I am still getting the run around. I have called 12 - 15 times and get a different story every time. UPS approved the claim and sent info for the refund to cricket on 6/27/16. I had a 3 way call with UPS and Cricket where UPS informed them who and when the refund info was sent to and nothing. Today I had a supervisor tell me I had to return the phone to get a refund. I told him the phone was never delivered and UPS approved and refunded the claim. He said that was between them and UPS, for me to get my money back I needed to return the phone. Most crooked company I have ever dealt with. Don't expect to get anywhere with Customer Care because they don't care. I have 4 pages of notes and names of customer care reps and warranty reps that have done nothing but waste 20-30 hours of my time.
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Author
Location
North Utica, Illinois
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
Review #881121 is a subjective opinion of poster.
2 comments
I needed to replace my computer mouse asap, looking online I saw my local kmart had a decent deal on a cheap mouse so off I went. I walk in to what can only be described as a mud pit. From the front door all the way to electronics and beyond, the floor looked like it...
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Anonymous
#1094598

There is obviously more to this story than what is being told. If she were really as bad as you claim, she would have been fired a long time ago, let alone promoted to superv...

Author
Reason of review
Poor customer service
Preferred solution
A apology
Tags
Review #770351 is a subjective opinion of poster.