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Ralph Lauren - Low quality earring wires

I bought Ralph Lauren thinking it may be higher quality than other brands at Macy's, but when I wore the earrings, they were painful in my pierced ears - in the same way very cheap earrings are. When I tried to return them, I Macy's would not take them even though I had the receipts because I did not have the tags or boards they came on. I contacted Ralph Lauren and the response was dead silence. I will never buy this brand again.
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Author
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
Tags
  • Disappointing Material
Review #1539801 is a subjective opinion of poster.
0 comments

Ralph Lauren - Loafers poor customer service

1.6
Details
Purchased a pair of ladies loafers and the colour has come of the leather after only wearing them twice, no receipt but obviously RL as per labels etc., on and in shoes. Outlet store agreed they were faulty but not purchased at that outlet store. Wrote to customer services unable to assist as they only deal with RL retail stores not outlets and unable to point me in the right direction. Awful customer service, and return email no help what so ever. Waste of £109. Has anyone idea who to contact with regards to purchases at an outlet store.
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Author
Location
Hampshire, England
Cons
  • Quality and customer service
  • Poor quality
Reason of review
Damaged or defective
Loss
$109
Preferred solution
Full refund
Tags
Review #947019 is a subjective opinion of poster.
1 comment
Dear Sir, i bought a few pairs of socks in Bloomindales in 10th of September. The first day i wore them, holes appeared on toes on one pair (both on left and right). I bought them in NYC. Now i am back in Bursa/Turkey. Other pairs do not seem to have any problems, yet...
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Anonymous
#1238208

now it is 4 pairs went in the waste basket.. 4x22= 88 usdcomplete waste..what a sad company..

Author
Location
New York, New York
Pros
  • Brand
Cons
  • Disappointed material
Reason of review
Bad quality
Loss
$22
Preferred solution
Let the company propose a solution
Tags
  • Disappointing Material
Review #933756 is a subjective opinion of poster.
2 comments
2.7
Details
I had purchased well over 200 dress and casual shirts over the past 40 years and was basically a one brand (Ralph Lauren) shopper for shirts. About five years ago I began to notice my shirts were not wearing well any more. Collars and cuffs began to fray very quickly...
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Anonymous
#1228737

The same thing has happened with me. Did you have any luck getting customer service to replace the shirts? I can't even get through to anyone at their customer service line!

Author
Location
Birmingham, Michigan
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
Review #894083 is a subjective opinion of poster.
0 comments
First of all my family and I are fond of Ralph Lauren and we use to buy from Italy, Greece, USA and Dubai, and we know very well, how the quality and sizes are. I bought from the following website, which I found on facebook some items, assuming it's original ralph...
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Author
Location
FujairahUnited Arab Emirates
Product
Reason of review
Not as described/ advertised
Loss
$425
Preferred solution
Full refund
Tags
  • Disappointing Material
Review #857058 is a subjective opinion of poster.
Featured
0 comments
2.5
Details
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
Ralph Lauren - Poor quality of products
To whom it may concern, My name is Daiva Gelciene, a consistent customer of your brand for many years. I always thought that your brand offered only the highest quality products which is why I love Ralph Lauren. Unfortunately, I bought a dress with really poor quality...
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Author
Location
Dublin, Dublin
Pros
  • I did like this brand
Cons
  • Disappointed material
Reason of review
Bad quality
Loss
$1150
Preferred solution
Full refund
Tags
  • Disappointing Material
Review #596889 is a subjective opinion of poster.