I had the worst experience buying a product of my entire life - and I live in Brazil, where the customer support is as bad as it can be. I travelled to USA on vacation and I decided to buy my long waited CINTIQ, I was staying there from Jan 28th to Feb 11th. I placed an order on January 31st, tried to buy it with my uncle's credit card, since he has a bank account in the USA. I tried once, it failed and the system notified me that it didn't...
Read more
2.5
I liked
  • Products available
  • Prices
I didn't like
  • Ordering issues
  • Customer support
#1009861
Purchased a couch from LazyBoy with delivery. They came today and refused to bring it in the house. They left it in the garage. Went to LazyBoy today after this happened. Person we spoke to in the store said her manager would call us in two days. I asked her if the movers would return to put the couch in the living room and she said no. We had our old couch removed this morning by two very pleasant movers from another company, without any...
Read more
3.1
I liked
  • Selection of items in showroom with different colours available
  • Helpful sales staff in showroom
I didn't like
  • Being told i must wait two days to speak to a manager
  • Having to pay extra for movers after lazy delivery people came
  • Lazydelivery and lazycustomerservice
#1005000
I ordered a 32" Toshiba LED TV and got a 24" STAR CROWN TV (fitted inside a large box with bubble plastics around it. Only an *** would think it's an accident. I reported it right away through phone and asked them to pick up the item. It's been a week and the item is still here. You got my hard-earned money, you lost my trust (and will warn others about your fraudulent transactions until you get shut down), you will probably have the TV as well...
Read more
LazadaPH

LazadaPH Hi, acelski. Pasensya na po sa nangyari. Pwede po bang malaman ang order number for this concern para matulungan namin kayo at matawagana na rin? We want to help you with this...

Anonymous

Anonymous Ako din wala pa refund ko sa lazada and Hindi nila binibigay yung remittance n# ko so ang balak ko is mAg punta sa TV station or sa d.t.i my order number is 325816839

1.6
I didn't like
  • Customer service
  • Procedures
  • Website
#998186
I ordered a flat screen TV , good price and was told it would arrive in 3 days, when 2 days came and went, the tracking said another 5 days. I called customer serves and was told its not their fault the delivery was so long, but it would be another 5 days. There are several Wal-Mart stores in the area, this TV was shipped from China, had I known that I would never have ordered it to begin with. I will never order from Wal-Marts again. When it...
Read more
3.8
I liked
  • To never shop at walmart again
I didn't like
  • Being lied to about delivery date
#961195
I ordered a comforter on October 19th; website promised delivery in 5-7 business days. Today is November 17; still no delivery. The phone listed on their website answers "Accounting department; voicemail full." I tried all three lines--ordering and two others; all answer with the same message. There is no way to leave a message. I've had two emails returned, labeled not deliverable. Latest communication from them was a November 1 email promising...
Read more
1.0
#956637
This is the worst service I have ever had. If you want anything delivered, not just promised, avoid Saia company by any means. You will save your money, time and sanity. It's my THIRD week of trying to get my delivery. They couldn't locate the shipment, it's not loaded to the truck, they have over a hundred things to locate every day and your shipment is so small and so on. It's just an 80lb item plus a few small ones. All they can do is to...
Read more
2.0
I didn't like
  • Customer unfriendly delivery process
#953741
Purchased a new range and over-the-range microwave on Saturday ($2000). Supposed to be delivered Tuesday and installed Thursday... No show on Tuesday. After I called them to inquire, they informed me they had resecheduled everything for Thursday. Delivered and installed the microwave but were a no show again with the range. I then asked for early Friday delivery, as I had already wasted two work days and was told, no. Nothing they can do to...
Read more
2.0
I liked
  • Product i purchased
I didn't like
  • Delivery or service after the sale
#953071
You are waisting your money and time there! I purchased $4000 worth of furniture with 600$ delivery cost! and after three weeks still haven't got my bed frame! Their customer service is terrible! they call you 7:30 am to deliver! and if you don't answer you have to wait 48 hrs to reschedule! Or they don't understand you are supposed to work! I call the to reschedule my delivery, they said the manager is going to call me! and he calls after four...
Read more
TellUsRTG

TellUsRTG We are truly sorry to hear of your recent experience, and would love to help in anyway we can. Care to share the details with us at TellUs@RoomsToGo.com?

2.0
I didn't like
  • Very bad never buy from them
  • Customer care service
#949904
I ordered my couch online and the delivery date was scheduled and confirmed, but then no one would show up or call to tell me that the delivery had been delayed. This has happened FIVE TIMES (5 weeks)! I have called customer service and even they don't know what's going on with this store/warehouse. Why is no one calling me to tell me that the delivery has been rescheduled? I ordered my couch 2 months ago and still don't have it. I took off 4...
Read more
Kira2016

Kira2016 I'm really going through it with Value City as well, I think it's about time for a class action lawsuit, are you interested? Here's my story:
In November 2015, I went to V...

Lazada Malaysia - Worst delivery service ever with GD Ex deciding to send my item back to the seller without telling me, without asking me and for no apparent reason and it takes more than a month to get a refund from Lazada Malaysia. Oh yeah, I forgot they do not have computers in Malaysia so people need to walk from one place to another with paperwork hence the delay. No point calling the so-called customer service...totally useless. They...
Read more
2.7
I liked
  • Choice of products
  • Price
I didn't like
  • Refund
  • Service
  • Delivery
#939303