This is an on going problem. We sometimes get good, consistent service, then problems. I have contacted them for years. However, since September 2017 I have kept records of all deliveries, but they kept on questioning my credibility before keeping accurate records....
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1.3
I didn't like
  • Bad delivery service
  • Bad delivery service and could not care attitude
#1225655
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I ordered three cases from these thieves one year ago today, March 20, 2017. I haven't received a thing. I also got a bogus tracking number. I've contacted them many times over the course of the year but they refuse to do anything about it stating that the tracking...
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ElderlyAlpineDachsbracke
ElderlyAlpineDachsbracke

I agree with you on many levels. I did, however, receive my case after a lengthy 4 month wait. I emailed them asking why it’s taking long? There answer was they ship the cases...

1.0
I didn't like
  • No response to emails
  • Quality
  • Shipping
#1213926
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I ordered a couple of cases back in March. My order was processed and paid for and I still haven’t received my products. Their automated response system for tracking their mistakes has sent me the same computer generated messages several times. I am seriously pissed...
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1.0
I didn't like
  • Company seems to be a fraud
  • Do not have a telephone communication service
  • You take money without delivering the product
#1115298
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Worst customer service. Case was not waterproof after a day. If you want a refund you must still have packaging, how many times do you order something and think oh I should keep this packaging . I spent over 100$ on Case Boss cases and accessories. Cable splitter for...
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1.4
I liked
  • Advertisement videos
I didn't like
  • Fact that they stole my money
  • Customer service is nonexistant
#1103780
Reply to reviews
I fell for the free waterproof phone cases and AQUA bluetooth speaker back in April 2017 and now, just like many others here, still not received anything in Sept 2017. I emailed them at 4 weeks, after waiting the 2 weeks they said it would take to ship, and got a...
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I didn't like
  • Have never delivered my case after taking my money
  • Do not correspond with you
  • Do not have a telephone communication service
#1098614
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Hi all, I ordered an iphone case online 6 months ago.. I never received the parcel, never have an attempt of delivery at my home. They give me a probably fake tracking number. Last status : "sent back to China". Customer services says: "we are on it, please wait".. i...
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2.0
I didn't like
  • Shipping
  • Never delivered my order
  • Have never delivered my case
#1091596
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Bought the waterproof case from Case Boss website on Apr and lucky did I transacted through Paypal. Case Boss never did update on the registered item and I have tried to email the seller and there is always no response. Case Boss sent the items to me on Jun... As lucky...
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I didn't like
  • No response to the emails
  • No contact number
  • Have never delivered my case
#1073089
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I received a waterproof case from this company in march, the case had a crack in it so I emailed the company letting them know, they quickly responded with can you send pictures proving the case was cracked so I did. Then a couple days later received an email stating...
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1.0
I liked
  • Discount specials
I didn't like
  • Stole my money and are non reponsive
#1062182
Reply to reviews
I am the person who ordered on April 23rd. I just received an order confirmation e-mail, and then I did not receive any information. Although I have made inquiries through the homepage several times, There is no reply even to the mail. We can't just refer to this. We...
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Anonymous
Anonymous

It took them almost 2 months to get me my case and I emailed them about 10 times only Getting 2 responses then nothing from them.

1.0
#1060047
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I am a first time customer and had ordered a phone case a month ago, April 30. I was very excited to get the case and was notified it would take two to four weeks due to high demand. That is fine and understood. However I still have yet to receive it. I am very...
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Anonymous
Bill

Ordered my 4 weeks ago! No cases yet even though they said 2 to 4. Checked their mailing address & it's about 10 miles from my address! Little confusing!!!!

Anonymous
korea

same with me, i placed order 5 may, they no response and tracking number also product. it spent 4weeks. international though. anyone got the actual product from them? even tho...

2.1
I liked
  • Discount specials
I didn't like
  • Customer service was nonexistant
  • Receiving no replies to several emails
  • Have never delivered my cases
#1053941
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