0 comments

Frontier Communications - Repeated Fraudulent charges

Numerous times in the last few years I have been charged fraudulently for products/equipment and services I do not receive. It takes months to resolve and continues to happen. I have had it. I am locked into a year contract with these crooks and will cancel as soon as possible. I can guarantee that when I do, they will charge me fraudulently for as much as they can. They are a horrible immoral and unethical company.
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Author
Location
New Haven, Connecticut
Cons
  • Price and service quotes not true
  • Deceptive billing
  • Fraudulent billing
Reason of review
Pricing issue
Preferred solution
Full refund
Tags
  • deceptive billing practices
  • Charges Unauthorized
  • Fraudulent Billing
  • Broken Features
  • Frontier False Billing
Review #1591244 is a subjective opinion of poster.
0 comments
1.0
Details
I will keep this short and sweet! I cancelled my cable services several weeks before the due and returned the cable boxes. The service was horrible and the internet was SLOW. I informed the company that I was switching to another competitor. The Optimum employee...
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Author
Pros
  • I would go back to spectrum if they were in my area
Cons
  • Service
  • Customer service
Reason of review
Deceptive billing, conflicting information provided by different representative
Loss
$138
Preferred solution
Waive alledged final bill from 2018
Tags
Review #1590131 is a subjective opinion of poster.
0 comments

Comcast - Why does the government let them raise their bill every month or so

1.1
Details
they make you a"deal" . 'Give up your HBO and we will lower your bill $20." But 2 months later , the HBO is still off and the bill goes up again about $20. No wonder they own big buildings . Total scam . This is the kind of thing the government should control
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Author
Location
Brick Township, New Jersey
Pros
  • Programming
Cons
  • Deceptive billing
Reason of review
Poor customer service
Loss
$240
Preferred solution
Price reduction
Tags
  • deceptive billing practices
Review #1572704 is a subjective opinion of poster.
0 comments
1.0
Details
Every single month I have to contact them about this, and it takes time to do so. To their credit so far, they have credited my account each month, but it seems like they are now saying this charge is legitimate, which is a lie, and that I will be forced to pay this...
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Author
Cons
  • Deceptive and fraudulent billing practices
Reason of review
Pricing issue
Loss
$34
Tags
  • deceptive billing practices
Review #1401649 is a subjective opinion of poster.
5 comments
1.0
Details
The way THEY work is simple: * They think You The People are stupid. * Therefore, they offer you a "free" trial, or ask for a nominal fee, say $1.95. Of course they'll need your credit card number, or your bank account number. * You need a job, so you need a resume....
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Anonymous
#1586340

Now this is what I call trying to take advantage out of any situation, you must be the type of people that get into other people’s problems just to get something in return. If...

Author
Cons
  • Taking fund from my account without my approval
Tags
Review #1386140 is a subjective opinion of poster.
2 comments
1.0
Details
Near the end of May '18, I made a resume with MPR because I was plotting a career change. I had no clue about the monthly subscription fee and wish I'd have noticed it sooner, but in all fairness, they only got me for about $50. The reason I'm pissed is...
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LiveCareerUS
#1518193

We apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company! Under no circumstance do we like to ...

Author
Pros
  • Cancelling my subscription
Cons
  • Deceptive billing practices
  • This is theft by all means
Reason of review
Bad quality
Loss
$50
Preferred solution
Price reduction
Tags
Review #1302449 is a subjective opinion of poster.
1 comment
I thought Target was offering to sell a wrist watch on-line at no cost and shipping of $6.99. The ad read: "Men's Watch - Men's Watch $0.00 + $6.99 S&&H = Total:$6.99 (one-time purchase, no auto-ship)." Upon receipt of the watch I realized it was nothing like the one...
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Anonymous
#1427207

Complete rip off never received the watch. Took $99 out of my account

Author
Product
Cons
  • Way they enticed the sale of this product
Reason of review
Not as described/ advertised
Loss
$107
Preferred solution
Full refund
Tags
  • deceptive billing practices
Review #1098130 is a subjective opinion of poster.
0 comments
1.0
Details
I called trugreen on Sunday to get my service set up for mosquito defense and on Monday a sales rep called me to take my bank information. She tried to sell me their prepayment option instead of paying monthly but I said I only wanted one application to see if it works...
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Author
Cons
  • Customer service
  • Zero help from customer svc reps
  • Very unhappy with service
Reason of review
Pricing issue
Loss
$408
Preferred solution
Full refund
Tags
  • deceptive billing practices
Review #1073849 is a subjective opinion of poster.
2 comments
1.0
Details
My husband had to have oxygen for about a month. They left his account open until the hospital finally called to find out why they needed to prescribe oxygen for him again. We told them his oxygen and all the equipment was picked up over 6 months prior. I called them...
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WildWeasel
#1400951

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Author
Pros
  • Dissatisfied
Cons
  • Correspondence and telephone contacts were ignored
  • Lying about services
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Tags
  • deceptive billing practices
Review #1026299 is a subjective opinion of poster.
0 comments

Apria - HORRIBLE RUDE IGNORANT ***

1.0
Details
CUSTOMER SERVICE & SUPPORT IS BEYOND A JOKE! SPOKE TO SEVERAL DIFFERENT REPS AND ALL SAY DIFFERENT THINGS! WAS TOLD MISSING THIS THAT AND THIS..... SEND IN ALL REQUESTED INFO ONLY TO BE TOLD MORE BS!! DO NOT DO BUISNESS OF ANY KIND WITH THESE PEOPLE! CLEARLY DONT CARE ABOUT HEALTHCARE JUST PROFITS!!! NOT EVEN SURE HOW THEY CAN BE IN BUSINESS!!! DISGUSTING IS AN UNDERSTATEMENT!! ITS A SHAME THE WAY THEIR REPS SPEAK TO YOU ON THE PHONE! MANNERS GO A LONG WAY AND CLEARLY THEY HAVE NONE! I THINK THEM GOING OUT OF BUSINESS WOULD BE A GREAT THING! IT IS TRULY AMAZING HOW THEY TREAT "CUSTOMERS"
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Author
Location
Marrero, Louisiana
Cons
  • Poor service apparent lack of care
Reason of review
Poor customer service
Tags
Review #893955 is a subjective opinion of poster.