Experian ripped me off

I put a freeze on my Experian credit and apparently, I somehow triggered a trial membership, which has been charging me $23.84 a month ever since. Experian says tough luck. The refunded one month's worth and say that if I want more, I have to dispute the amount with my bank. That, of course, will end up with my card being cancelled and reissued, which is a pain in the *** There is something especially galling about a credit union getting away with this kind of deceptive baloney.
1.4
Details
Advertised vs Delivered
Billing Practices
Customer service
Product or Service Quality
Value for money
I didn't like
  • Deceptive automatic membership enrollment
  • Being charge for a service i did not subscribe to
#1470360
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Jared - Consumer Beware!!!

I placed an online order for 3 bracelets totaling $1916.45. They were delivered directly to the store. I didn’t like or take any of them. The store was only able to give me a credit card refund for 1 for $450. I’m told there’s a glitch in there system. After 45 minutes with the store mgr, he was unable to refund the other $1500 and kept all 3 bracelets with the promise that it would be resolved on Monday. This was on Friday. Monday and Tuesday came and went and still no resolve. On Wednesday I called their concierge customer service dept and the only resolve was to give me a ticket number and send a message to their e-commerce dept. In reality, they have taken my money and kept the jewelry. Their customer service sucks. I would never ever shop at Jared again.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
I didn't like
  • Inability to process a refund
#1460612
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Luminess Air - Product was not as presented on TV!

The "fine" spray was more like a texture gun you would use on a wall - came out in spirts and lumps. I returned this AT MY EXPENSE and never received a refund, then they had the nerve to send me more makeup and charged it to my credit card. At first I thought it might be a falty sprayer - but after no response from my phone calls, then no response regarding my return, and lastly the nerve to send me more makeup and charge my credit card without authorization I realize that this is: NOTHING BUT A SCAM.
2.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I didn't like
  • Fraud
  • Quality of th product and customer service
  • Unauthorized billing
#1448753
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On 11/30/2018 I purchased two $100 gift cards from Athleta at the Roseville, MN Store. I gave the gift cards to my two daughters for Christmas. When they went to use them, their balance was zero. I called customer service and was told the gift cards had been devalued...
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Anonymous
Anonymous

Never heard of them. Guess we don't have them here. But if I see one, I'll salute them for you with the international signal of disgust, the single finger salute.

1.0
I didn't like
  • Customer service
#1437398
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its a shame that this company is offering a lifeline service. Typically people are poor and elderly that take advantage of this program. Our experience with this is as follows. Mid October we got the lifeline service with AW. We could not hear on the phone, calls...
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1.0
I liked
  • Willingness to replace the phone
I didn't like
  • Being physically scared
  • Lack of service with phone
  • Customer service
#1420629
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Cyber Monday $.99 deals were a deception. I spent 30 minutes ordering and got to the checkout to pay. the books subtotaled $22.77 the shipping was $137.00 What a sham....media is he least expensive method of shipping...SO DECEPTIVE
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Anonymous
susan lepage

pping was tooooo high $137. they lowered it to $20!!! much more acceptable fee.

Anonymous
susan lepage

update....after I called twice, emailed jimbakker show and also two of the authors of the books I ordered, the show called me & said that they are a ministry... I said the shi...

1.0
Blue Eye, Missouri
#1411403
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I purchased a phone from Freedompop because my old Freedompop phone broke. I wanted to use the remainder of my yearly subscription and the only way to do that was to purchase another Freedompop phone. After receiving it, I tried everything I could find anywhere to get...
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1.0
I didn't like
  • Mandating payment to speak with anyone
  • Can only get online to contact customer service
  • Deceptive sales
#1408865
Reply to reviews
I WANT TO CANCEL MY HOLDINGS IMMEDIATELY AND REFUND ALL OF MY MONEY. YOU TRANSFERRED $20,000.00 WHICH WAS MY RETIREMENT SAVINGS AND NOW IT IS DOWN TO $17,000.00. TRANSFER MY MONEY BACK TO MY BANK TODAY(SUNTRUST). I AM 67 YEARS OLD AND THIS IS ALL OF MY SAVINGS. I CAN'T...
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#1408734

Conns went into my account and attempted to collect a payment I did not authorize. This is the most troubling thing to me. I had to close my bank account and now I only pay them cash. Once I am done I will not purchase anything from them anymore. Buyers beware. I...
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Anonymous
Anonymous

If you are interested in telling your story please contact me. My name is Donna Brawner and I am in a similar situation with Conn's and I looking for others who have been done...

Anonymous
Anonymous

I have had nothing but trouble with a part to repair a recliner. Wrong part the first time. Second time i got the right part. I keep losing my scheduled slots due to their ine...

1.5
I liked
  • Sales people do smile alot in store
  • Store staff
I didn't like
  • Customer service represantatives need training
  • Dishonesty
#1403480
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Unexpected monthly billing assessed me due to deliberate, murky advertising. As from Freedom Pop's Order Confirmation to me: "Downgrade to the 100% free plan or change your plan and services at any time by logging into your FreedomPop account. Cancel service by...
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1.0
I liked
  • Canceling account
I didn't like
  • 2 days of typing words to express self without phone support
#1392320
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