We recently returned from a less than stellar ‘Danube Waltz’ Viking River Cruise. We had booked this River Cruise over a year ago and had been eagerly awaiting our trip, because we had heard many positive reviews over the years from family & friends and we were excited...
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VikingCruises
VikingCruises
Viking Cruises Verified Representative

We appreciate you taking the time to share your review, AlarmedSunBear814. Although we regret to hear of your disappointments in the changes to the original program in light o...

2.7
I liked
  • Staff on the ship
  • Ship and accomodations
  • Website
I didn't like
  • Changes in the itinerary
  • Inability to notify customers in a timely and honest manner
  • Not as advertised
#1393057
We booked a Viking cruise on the Romantic Danube for October -- to the tune of $10,000. Yes, the trip of a lifetime! But then we learned that the Danube is almost dry so Viking is substituting a BUS and HOTEL tour instead. Aside from the fact that I get carsick and...
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VikingCruises
VikingCruises
Viking Cruises Verified Representative

Hello, and thank you for detailing your experience. Though it is with regret that we receive your disappointment in our customer service, we are grateful for this opportunity ...

1.0
#1348132
We took the River Cruise from Nuremburg to Budapest at the end of July. This was a bucket list trip for us. We chose this trip so that we could get a taste of the cities that are ADVERTISED on this journey. We received an email the day after we departed the US for...
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VikingCruises
VikingCruises
Viking Cruises Verified Representative

Hello there, and thank you for providing a detailed review of your recent journey. Your kind remarks towards the staff aboard Viking Tor are appreciated, although we regret th...

1.7
#1339318
STAY AWAY FROM VIKING RIVER CRUISES. THEY ARE INTENTIONALLY DISHONEST AND WILL CHEAT YOU IF ANYTHING GOES WRONG. Here is what happened to us. We just returned from what was intended to be a 7-day Danube Waltz cruise from August 5-12, 2018. The day we arrived in our...
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VikingCruises
VikingCruises
Viking Cruises Verified Representative

We appreciate you bringing this matter to our attention, EliteOctopus, and while we regret to hear of your disappointment, our records indicate that a Customer Relations Agent...

Anonymous
Steve Carleton

I just had a similar “bait and switch” experience by Viking for the 8/18-25 Viking Romantic Daube Tour, turned into a 80% Bus Tour by Viking less than 48 hours in advance with...

1.0
#1338713
I agree to Refound everybody of the cash money ,not a voucher. We’re loss entire 15 days enjoyment with Viking River cruise trip , worry about next day Possible change on schedule. We thought we going have very enjoyable cruising but ending up is so disgusting. Poor...
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VikingCruises
VikingCruises
Viking Cruises Verified Representative

Thank you for reaching out, CostlyBedlingtonTerrier. We recognize your recent trip was impacted by low water levels, and are sorry to hear of your disappointment in the necess...

#1336904
Gate1travel - 17 day tour of Warsaw, Krakow, Prague, Budapest with Danube cruise
We have just returned from 17 days with Gate1travel and loved it. We spent 2 nights in Warsaw, 2 nights in Krakow, 3 nights in Prague, 7 nights onboard their new ship the MS Monarch Empress and 1 night in Budapest. All the hotels were top of the line. This ship was the...
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4.3
Hayden, Alabama
I liked
  • Optional excursions were very good
  • Tour guides were fantastic
  • Hotels were fabulous
I didn't like
  • Additional tipping amounts
#951917
Featured
Viking Cruises - Not Romantic Danube
Do not expect a summer vacation on Viking. Don't be misled by the commercials. Read the fine print - Viking is well aware of river levels but do not offer first rate alternatives - just the excuse - it's out of our control. Read the online complaints - they hold the...
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Anonymous
Debbie

We were just about to book the cruise for next October until we started reading these reviews.

Anonymous
Pp

Viking is pricey and supposed to be a step up in terms of adult atmosphere. Should be more civilized than this.

I didn't like
  • Treatment of customer
#775111