Ordered an Iphone 7 plus for my wife for our first wedding anniversary. Requested to update the shipping address that they have already on the system and the lady changed the billing address instead . I called them the next day realizing that the package is out for delivery to a wrong address and requested them to update the address , the lady whom i was talking to simply hang up the phone when i asked her to connect the supervisor to escalate...
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1.0
I didn't like
  • Customer service
  • Overall experience
  • Unprofessionalism
#988598
I ordered a new iphone 7 on December 21st. It is now January 10th and I STILL do not have it. Sprint gave the wrong address to the delivery service so on December 23rd, I had to give the correct address to the delivery service. This delivery service has now had my phone for 18 days and is so *** and incompetent morons, that they are absolutely incapable of finding a 6th story office building on a major street in downtown Glendale. At this point,...
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1.0
#988596
I've just signed up with Molina for my 2nd year. In the first year thank GOD I didn't have a reason to contact a LIVE person. This year I finished off Dec. 2016 with a payment of $82.25 before re-enrolling for 2017. I finished enrolling which almost doubled my payments for 2017($95.03 per month in 2016 to $150+ in 2017) on the marketplace.gov site. Well today I receive a bill in the mail on 1/3/17 that says it is due 12/25/2016 and the invoice...
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MolinaHealthcare

MolinaHealthcare We are sorry to hear you are not satisfied with your experience with Molina Healthcare. Molina Healthcare strives to provide the best care and service possible. So that we may...

blkdeath75

blkdeath75 After 1 hour and 49 minutes the phone stopped playing hold music and went quiet then went into a fast busy signal. My wife called back and someone answered within 3 minutes. T...

1.8
I liked
  • Last years prices
I didn't like
  • This years prices
  • Calling being on hold for 1 hour 28 minutes and still waiting
#984623
1) Customer Service? What customer service? They are there somewhere first you have to find the @#$$%#!! worm hole, then you finally get to speak to somebody . 2) That somebody does not know a freaking thing. A couple cans short of a six pack!! English? Oh they speak some, but understanding English is and entirely different matter! 3) Hey but I give them brownie points they knew they were located in the Philippines. 4) A loyal customer for 16...
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I have a 32 week of pregnancy. And any provider have appointment for me because i have 32 weeks. I still waiting appointments for 15 days. Form my week 29. In Molina nothing take care about my problem. Only i need call doctor by doctor to see, who like take me an appoiment. I pay 200 a month. In still wainting a doctor. If something happen whith me and my baby, who es the responsible? I am streesfull, and feel insecure, and depressed. Who is...
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MolinaHealthcare

MolinaHealthcare We are sorry to hear you are not satisfied with your experience with Molina Healthcare. Molina Healthcare strives to provide the best care and service possible. So that we may...

1.3
I didn't like
  • No one knows whats going on
  • Not a legit company zero help
  • Paying for healthcare but not able to use
Molina has caused me undo hardship, stress and anxiety while trying to get treatment for my stage IV cancer. For months and months scans and treatments have been delayed, just to then, be denied the treatment my oncologist submits. We are currently on the 3rd choice treatment plan from my oncologist, waiting again, on approval! In this time (3 month) without treatment, my latest scan shows cancer is now back in the main site and my health has...
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MolinaHealthcare

MolinaHealthcare We are sorry to hear you are not satisfied with your experience with Molina Healthcare. Molina Healthcare strives to provide the best care and service possible. So that we may...

1.0
I didn't like
  • Not a legit company zero help
#957009
I made sure that my prescription drugs were covered by their plan. When I took my prescriptions to the pharmacy they kept asking for additional authorizations which my doctor sent in. Even though the 3 tier level drug was listed on their plan, they NEVER authorized it to be filled. My doctor had to write 5 different prescriptions before they would let one go thru. I was without medication for over 5 days! All the healthcare providers &...
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MolinaHealthcare

MolinaHealthcare We are sorry to hear you are not satisfied with your experience with Molina Healthcare. Molina Healthcare strives to provide the best care and service possible. So that we may...

1.3
I didn't like
  • Coverage not as described
  • Prescription coverage
#916680
We were old insurance on our phones, mostly because my kids will lose or break their phones. We were told that all we needed to do was to come in and the phone would be exchanged. This would be a one time thing, and if we wanted insurance on the new phone, we would have to purchase it again. Fair enough. As it happens, my kid dropped her Iphone and cracked the screen. Brought it into the store, and we were given the run around. To get the...
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1.4
I didn't like
  • Customer service
  • No one cares
  • Given different info every time i contacted them
#905045
I have received a total run around on this spinal cord stimulator since 6/23/2016. So since I do not at all believe that Christus St Vincent is going to do this implant and further run me around. I have finally just given in to the fact that my life is in danger at UNMH and called Dr Yonas Office to see if possible to set up per referral on hand. I am told that they need Lovelace to fax over the referral to them (Attached) along with clinic...
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My husband and I have the bronze plan and apparently it covers NOTHING!! Every month we pay $32.00 but have to pay $70 every time we go to the doctor and have to pay for EVERY TEST and Procedure. In the last month I went to get an ultrasound I had to pay $180 out of pocket. Also i had an U.T.I now that cost $23 and then i had other procedures done and so now I have 5 bills for $614.87. When everything is said and done I would rather just pay...
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MolinaHealthcare

MolinaHealthcare We are sorry to hear you are not satisfied with your experience with Molina Healthcare. Molina Healthcare strives to provide the best care and service possible. So that we may...

1.0
I didn't like
  • Need a new insurance carrier quick
#880829