Your inventory color online and in store for item 133950 is wrong, the description says Silver but the 30x60 floor mirror is actually bronze. I purchased my mirror at the Augusta, Ga location and my experience there was wonderful. (Cashier Zoe 1048455) Upon checkout we...
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1.0
I didn't like
  • Does not fulfill order
  • Failure to do what they said they would
#1164257
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Placed order 12/20/2017 for a cake with 2 dates selected for overnight delivery 12/21 and 12/22/2017. Never arrived but I will spare you all the details by saying the following: There customer service is in the Phillipines and you cannot communicate when they do not...
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1.0
I didn't like
  • Phillipines non english speaking thats customer svc
#1154390
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Placed order and 2 weeks later no delivery. Called customer service and waited 45 mins for help. Order and payment verified. Waited 4 wks. No order received. Called customer service, I am on line now still holding for what was to be a ten min. quoted wait time to speak...
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I liked
  • Item i initally purchased
I didn't like
  • Delivery issues and customer service
  • Customer service
#1151501
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I have been without a refrigerator for 26 days now? And I still have to wait for 3 more weeks for a repair. I bought a Kenmore Elite thinking it was a good product. I was so wrong. After reading all of the other reviews I realize there are many others with the same...
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Anonymous
Anonymous

Hear is a local phone number for you. Call Tom Hoyser 716-570-1391 he is a district manager in charge of home services. Rochester NY

1.0
I didn't like
  • Very poor overall experience
  • Customer service attitude
#1141317
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I did not see the VERY FINE print either on this sample offer. They also charged my account almost $200 for two tiny bottles of wrinkle cream that definitely are NOT worth it. Not to mention, they make it almost impossible to call. They send the "sample products" out...
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Anonymous
Smitty

" I did not see the VERY FINE print "Read contracts BEFORE signing. This is 100% your own fault.Doesn't matter one whit if the company is corrupt. You failed to protect yourse...

1.1
I didn't like
  • Whole situation
  • Customer service or the honesty of their advertising
  • Fine print policy
#1100078
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Imagine this... purchased 10 K worth of materials (shame on us to begin with) and rather than delivering as promised... we had to call them multiple times to deliver after they attempted to deliver but failed to listen to instructions. Of course, 'we' had to purchase...
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Anonymous
Anonymous

I will assume this may be your first purchase of delivered building materials. It's common practice to deliver units of lumber on a paved surface. They don't drive the trucks ...

1.0
I didn't like
  • Lack of communication
  • Customer service in-store
  • Way they treat customers
#1095545
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I do not really know where to start. I had purchased a mattress from Mattress One before and everything went well so when I wanted to purchase another mattress for my vacation home I went back to them. First issue was a floating price, this number changed several times...
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1.9
I liked
  • Location
I didn't like
  • Delivery
  • Customer service
  • Them lieing to me
#1089258
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so cancel account seen my credit card statement, a charge for 75.00 3 months renewal which I didnt approve. so call customer service there's nothing they can do , because it was 8 days after renewal . not accecptable , I work hard for my money just to be giving away...
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#1088538
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Kirklands - Worst customer service experience of my life
Kirklands - Worst customer service experience of my life
Kirklands - Worst customer service experience of my life
I placed an order with their website in mid-June. I ordered this for a gift and thought I'd have it in plenty of time. It took about 2 weeks to get an email saying it was being shipped to the store. Ok. It took another week to get the email letting me know it was...
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1.3
I liked
  • Staff in my local store
  • Price
  • I like the store and its products
I didn't like
  • Service reps do not return complaints or requests for info
  • Failure to do what they said they would
#1087957
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Thought I was buying "sample" products as advertised for $4.95. Did not see all the fine print where it states that I had to cancel within 14 days. The charged my card $200 and refuse to return it. I have been out of work for 6 months and have no income. They don't...
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1.0
#1075451
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