Ordered on line 9 items, they shipped one, cancelled two and lord knows where the other 6 are. Website says call center open till 8 PM eastern time. At 7:35 PM eastern time, I called to inquire, got a "we are closed" recording. Customer service, and online purchasing...
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I didn't like
  • Worst customer service and online ordering cancellation
#1414334
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DoorDash - Terrible first experience
DoorDash - Terrible first experience
DoorDash - Terrible first experience
I recently used door dash through a Walmart delivery service and had a terrible experience. As this is my first experience with door dash I thought it would be important to bring attention to something that will deter my business and make me wary of using the service...
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2.7
#1413472
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DoorDash - Account Hacked and Horrible Customer Service
DoorDash - Account Hacked and Horrible Customer Service
DoorDash - Account Hacked and Horrible Customer Service
My account was hacked and someone bought $850 worth of food from 8 different restaurants in over 7 states across the country within 1 hour on Sept 26. When I tried to contact DoorDash to notify them of the account being hacked there was no way to get someone on the...
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Anonymous
orion

GLAD to see your testimony. I believe there is power in numbers and being able to cite this website as evidence in my chargeback case will be key.

1.1
I didn't like
  • App function
  • Awful customer service
  • Account being hacked
#1373202
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The big red banner on the website: Need it fast? Free next day delivery!" What a joke. Ordered a flywheel on a Friday, said it would be delivered the next day by 12 noon. Here it is Sunday. I called customer service NUMEROUS times after noon Saturday and got no help....
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Anonymous
steven mueller

you should have realized it was the weekend and usps and many shipping companies are delayed on the weekend. next business day they should probably post and most places like b...

1.5
I didn't like
  • Service
  • Whole process
  • Defective parts
#1369520
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I called Sears to repair a broken refrigerator. They scheduled the appointment 3 weeks later. They diagnosed that the compressor needed to be replaced, ordered the part and the next appointment was 3 weeks later. They installed the new compressor, left and the...
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1.0
I didn't like
  • Poor service
  • Worst customer service
  • Repairs taking too long
#1366654
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Order #1 - Placed well ahead of time. Dasher doesn't call or text to confirm order has been picked up. Get a voicemail (must have stepped away from my phone at the exact second he called) stating that he was at my house but nobody was there. I called him back...
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2.3
I didn't like
  • Never got my food
#1363965
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On Monday, 9/10/18, my 2010 Nissan Maxima was revving on the way to work while in gear. When lunch time came around, I attempted to take it back to the dealership thinking this issue could be associated with my battery replacement 2 weeks earlier (suspected ECM...
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2.5
I liked
  • Dealership
I didn't like
  • Nissan simply ignores complaints
  • Poor customer service
#1357882
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My payout was sent to a wrong visa card and even though they have the information, they decided to not pay me for my time/work. horrible customer service. I contacted through email, they kept switching service representatives, and have not received a response. My bank...
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1.0
#1354175
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Signed up for their credit card as they offered 12 months no finance. Learned after 11 months of auto-pay w/ paperless billing when I went to pay in full they were charging me 28% interest ($800 on 3K of furniture). When I called to explain the error, the answer was...
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3.3
I liked
  • Options and pricing
  • Site
I didn't like
  • Customer service policies
#1351543
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I have been using DoorDash for a long time and only had one other problem with them where half of my food was missing and they didn't notice when they picked it up. I ordered food and had it delivered to my home address on 8/21/18. On 8/22/18, I picked up my phone in...
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Anonymous
ThatEasy

Your password was compromised because you may have used a very easy password. Password protection is your responsibility. All you had to do was tell the person to change the p...

1.8
I didn't like
  • That they allowed someone to steal my information
#1336603
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