I ordered flowers to be sent to a co-worker for delivery the next day - didn't happen even though I received emails stating order was received, sent to designers, and lastly an email stating flowers were out for delivery on appropriate day even though they were not! ...
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#896789
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I called to order flowers from the Tuscaloosa, AL location to be delivered in Tuscaloosa. First - I obviously got a call center with a non English speaking employee. They were running a sale and the arrangement I ordered was 30.00. After taxes and "applicable fees"...
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2.5
I didn't like
  • Outrageous fees
  • Trying to screw me by adding unethical
#826255
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This company gets you by pretending to be a local florist for whatever city you search. They guarantee same day delivery and then it's downhill from there. I was lucky in that although no flowers were received, I was able to shut down my credit card before it got...
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I didn't like
  • Dishonest business
#794590
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I ordered a flower arrangement online on August 4 for my mother who turned 85 to deliver on August 7, her birthday. Wesley Berry did not deliver until the 11th and did not even contact me when late. My mother was out of town and did not receive the flowers. I have been...
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Anonymous
Anonymous

I still have not had a resolution after calling over 6 times and being promised by each customer service agent that I would receive a full refund, they have not followed throu...

1.0
I didn't like
  • Did not refund me as promised
  • Did not deliver as promised
#707102
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My daughter in law ordered flowers for my birthday that were delivered to my job. When I sent her a picture to thank her, she said it was the wrong bouquet and she contacted Wesley Flowers to file complaint. I then received a phone call from the local florist who...
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#680457
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I spoke with a rep. from this company and asked for one of their arrangements. They promised on the phone all would be fine. When the funeral arrangement was delivered, it was nothing like the order should have been, was much smaller and not even 1 flower that the...
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1.0
I didn't like
  • Outright lying
  • Told supplier to make for 40 less
  • No one will speak to you
#654311
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Ordered a $32 plant for a funeral. they charged $20 each for service charges and sales fees. Ended up being charged $88. But then they could not find the order or the status of delivery. But they offered me a store credit for $30. Still no plant delivered 5 days...
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Anonymous
Anonymous

Update I got my money back. But they keep pestering me with e-mails to buy again with a $50 credit. No way would I ever use them again. Looking up reviews on companies befo...

1.0
Commerce Charter Township, Michigan
I didn't like
  • No response from company
  • Frustating
  • Awful
#583332
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My daughter paid a total of $61.37 for flowers to be delivered to me for my birthday. This includes a $20 "upgrade" for the flowers to be delivered the same day! NOTHING has been delivered. That was a week ago. She has emailed, called, and can get no one to answer the...
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#450564
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