I have been a customer of Waste Management for over 17 years, I own my own business, and upon trying to end my contract with WM at termination of its contract, they used extortion and scare techniques to try to make me stay with their company. My original fees were...
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Anonymous
Waste Management

We're sorry to hear about your experience. After filing your BBB and Attorney General, if your issue is still not resolved, please email wmcares@wm.com (sub:#1100978) so we ca...

1.2
I didn't like
  • Awful
#1100978
Reply to reviews
I am a senior citizen on a fixed income. When my Promotion plan was going to term on 11/14/16, I called on 10/10/16 and spoke with a Michael. He said that if I agreed to stay on with Frontier for an additional two years, that he would guarantee that I would receive the...
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I didn't like
  • Promised one price-given a higher price
  • Indifference to complaints
  • All the problems since they took over
#1027267
Frontier Communications - Horrible customer service...bill gets higher every month.
Frontier Communications - Horrible customer service...bill gets higher every month.
Frontier Communications - Horrible customer service...bill gets higher every month.
We have had billing and customer service issues since my fiancé and I started services with Frontier back in June. We have been lied to continuously. The installation people lied to the company stating they showed up to our house but no one was home when in fact my...
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1.0
I didn't like
  • Passive aggressive phone tactics
  • False advertising
#988804
Our company has been a customer of WM for over 20 years. Their prices have been skyrocketing and are way above the cost of any other company. So when i received the service agreement renewal from them stating that the effective date was 11/20 I did some research and...
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Anonymous
Waste Management 1

Hello, we are very sorry to hear about your most recent experience and would like to look into this further on your behalf. Please email us with your address and contact info ...

1.1
#956738
Reply to reviews

I was with Verizon for 7 years and after my bill amount kept changing and going up every month with some ridiculous charge they couldn't explain I switched to AT&T. My number was ported to AT&T in March 31st. I called to verify this with Verizon. The rep said yes we...
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Anonymous
Anonymous

Yes. They do suck..they charged. Me 150.00 for. Movies that were. Previewed..whole movie charge, were not watched..told. This. Ahole. 3 min. Review 2 min. Apart does not warra...

3.5
#908435
Reply to reviews
Frontier Communications - Frontier Doubled my bill while I was still under contract
I moved to a new property, and they stated that my account would retain the same Combo and price, well guess what, they doubled my bill nearly from 160 month /month to 270 / month. When I called them to fix the issue, I sat on hold for customer service for over 1 hour...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

I would like to take a deeper look into this billing concern for you.Can you please email me at AskFrontier@ftr.com with your account number, contact number and a copy of your...

Anonymous
Anonymous

I'm sure this can turn into a really big lawsuit if they don't clear it up. That is contract violation. I'm sure a couple lawyers are already in process of handling a nice and...

I am the Commander of an American Legion Post in Michigan. I received a renewal agreement from Waste Management. Beings that we are a nonprofit veterans organization, it is my responsibility to make sure we are being financially responsible. I like to make sure that as...
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mskrip
mskrip

I sent an email to wmcareonline yesterday and received the same information. I hope Michigan passes a law soon to stop companies from taking advantage of situations! I would r...

Anonymous
Waste Management 1

Sorry to read this. If you could please send us an email to wmcaresonline@wm.com (Subject: Charlotte, MI) with the full address and contact info, we’ll look into this further.

Waste Management Charlotte, Michigan
I didn't like
  • Corrupt contract
  • Contract
  • Unethical business
#631409
Reply to reviews
If i could give this company a negative review i would,not only did they change their price of their contracts without notice in their terms and conditions to overjack the price they never notify anyone about these changes in price until the bill hits your bank.I most...
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1.2
I liked
  • Idea
  • What was promised
I didn't like
  • Rude staff
  • Advertisers protected
  • Being lied to
#622133
Reply to reviews
Waste Management, Republic Services and other large regional garbage companies all do THE EXACT SAME THING; have you sign a contract that is ridiculous to the customer, rewarding to the garbage company (boy...can they find a way to jack your rates!), and TOTALLY...
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Anonymous
Waste Management 1

Sorry for this experience. Please email wmcaresonline@wm.com with the account address & your contact information, so we may further assist. Thank you.

1.0
I didn't like
  • Rate and the service
  • Corrupt contract
#599086
Reply to reviews
My family and I purchased memberships at a promotional rate in December of 2012. We planned on moving within the next few years and were told that would be no problem. The staff stated that if we moved further than 25 miles away we could cancel with no issue. This is...
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#579060
Reply to reviews