We have had billing and customer service issues since my fiancé and I started services with Frontier back in June. We have been lied to continuously. The installation people lied to the company stating they showed up to our house but no one was home when in fact my father was there ALL DAY waiting for someone to arrive which caused us to have to call again and reschedule. We are tired of calling MULITIPLE times escalating issues to management...
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1.0
I didn't like
  • Passive aggressive phone tactics
  • False advertising
#988804
Our company has been a customer of WM for over 20 years. Their prices have been skyrocketing and are way above the cost of any other company. So when i received the service agreement renewal from them stating that the effective date was 11/20 I did some research and found a company that can handle our needs for 1/3 of what WM is charging I decided not to renew the contract. I called Waste Management to inform them that we would not be...
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Anonymous

Waste Management 1 Hello, we are very sorry to hear about your most recent experience and would like to look into this further on your behalf. Please email us with your address and contact info ...

1.1
#956738

I was with Verizon for 7 years and after my bill amount kept changing and going up every month with some ridiculous charge they couldn't explain I switched to AT&T. My number was ported to AT&T in March 31st. I called to verify this with Verizon. The rep said yes we know. I get a bill in June for over $500 dollars. Seems they kept my account in suspension for almost three months! to see if I changed my mind and then charged me both a...
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Anonymous

Anonymous Yes. They do suck..they charged. Me 150.00 for. Movies that were. Previewed..whole movie charge, were not watched..told. This. Ahole. 3 min. Review 2 min. Apart does not warra...

3.5
#908435
I moved to a new property, and they stated that my account would retain the same Combo and price, well guess what, they doubled my bill nearly from 160 month /month to 270 / month. When I called them to fix the issue, I sat on hold for customer service for over 1 hour and then had them tell me they couldnt do anything about this bill. I then asked them to speak to a Supervisor and they said they didnt have anyone available and it would take...
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FrontierComCares

FrontierComCares I would like to take a deeper look into this billing concern for you.
Can you please email me at AskFrontier@ftr.com with your account number, contact number and a copy of ...

Anonymous

Anonymous I'm sure this can turn into a really big lawsuit if they don't clear it up. That is contract violation. I'm sure a couple lawyers are already in process of handling a nice and...

I am the Commander of an American Legion Post in Michigan. I received a renewal agreement from Waste Management. Beings that we are a nonprofit veterans organization, it is my responsibility to make sure we are being financially responsible. I like to make sure that as much of our funds as possible, go to supporting veterans and their families. After receiving the renewal I started contacting different vendors. I also contact Waste Management...
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mskrip

mskrip I sent an email to wmcareonline yesterday and received the same information. I hope Michigan passes a law soon to stop companies from taking advantage of situations! I would r...

Anonymous

Waste Management 1 Sorry to read this. If you could please send us an email to wmcaresonline@wm.com (Subject: Charlotte, MI) with the full address and contact info, we’ll look into this further.

I didn't like
  • Unethical business
  • Corrupt contract
  • Contract
#631409
If i could give this company a negative review i would,not only did they change their price of their contracts without notice in their terms and conditions to overjack the price they never notify anyone about these changes in price until the bill hits your bank.I most likely received fraud on this site thanks to not only poor encryption at the time,There is another thing,this site has so many scams you don't even get real casting work,you are...
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1.2
I liked
  • What was promised
  • Idea
I didn't like
  • Scams everywhere not taken down
  • Rude staff
  • Misleading
#622133
Waste Management, Republic Services and other large regional garbage companies all do THE EXACT SAME THING; have you sign a contract that is ridiculous to the customer, rewarding to the garbage company (boy...can they find a way to jack your rates!), and TOTALLY unnecessary. ONLY SIGN A CONTRACT THAT HAS A 30 DAY CANCELLATION. WRITE IT IN. DO NOT let them talk you into anything more. They'll use various "justification" statements for longer...
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Anonymous

Waste Management 1 Sorry for this experience. Please email wmcaresonline@wm.com with the account address & your contact information, so we may further assist. Thank you.

1.0
I didn't like
  • Corrupt contract
  • Rate and the service
#599086
My family and I purchased memberships at a promotional rate in December of 2012. We planned on moving within the next few years and were told that would be no problem. The staff stated that if we moved further than 25 miles away we could cancel with no issue. This is not the case. We have tried repeatedly to cancel. Before we moved we tried to do it at the facility and they merely were able to provide a form for cancellation with an address in...
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I was paying somewhere between $160-175 a month for the Ultimate bandwidth package 75 down/ 35 upload and all the premium channels minus the sports. Everything was ok until I decided to move. I'm moving to Brooklyn, NY where the only service they have is a very crappy DSL with speed of .5 -> 1mbps. They tried to convince me to try this but I was like "I know that won't work, I work from home and use video and remote desktop all the time!!!!"...
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dgelinas

dgelinas It's not, but most services I use waive fees when relocating somewhere where they can longer support me with their service. I don't consider a <1mbps internet connection c...

MattD78

MattD78 How is it their fault what service is available? A contract is a contract. You need to live up to it and that includes an early termination fee regardless of the reason. Veriz...