We've been customers of NFM ever since it opened its Kansas City location. Have probably spent more than $40K on furniture, electronics, etc. over the years. But no more. We bought a swivel chair and ottoman as a gift for our first grandchild. The chair squeaks - which...
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nfm.com
nfm.com

Hello ! We apologize your chair is making a squeaking noise and that it was not resolved. We would like to research this further for you, however, we need more information to ...

2.0
I didn't like
  • Product quality
#967617
Reply to reviews
My wife and I bought a dresser and a loft bed with a twin bed that shoots out underneath it. We also bought the warranty to go with the items. One year later the dresser is completely falling apart and the laminate on the bed is coming off. The dresser rails are...
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Anonymous
Anonymous

Seems like these warranties and protection plans offered by Rooms To Go are just a way to get additional money from hard working customers for low quality products. What are c...

1.7
I didn't like
  • Knowledgeable sales ppl on how to get the right order
  • Poor craftmanship on dresser
  • Worthless warranty
#752600
Reply to reviews
Ordered a bedroom set for my grandson and it was ***. Light didn't work, back headboard sliding piece broken, drawers under broken, nightstand broken. Took the nightstand back and set up a service call for the bed. Second nightstand came in and broke the next day....
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Anonymous
Anonymous

I have to say that Bob's came through and I now have a refund. They did the right thing. Thank you

Anonymous
Tari

Welll that's unacceptable!!!! B.B. needs to be contacted.. and your credit card company, if you paid that way!!! Not good business policies..

1.0
I didn't like
  • Not being able to get a refund
#685106
Reply to reviews