TRACFONE = SCAM
TRACFONE = SCAM
DO NOT BUY TRACFONE THEY'RE A SCAM! PLEASE WATCH MY VIDEO AND LOOK AT THE PICTURES ATTACHED TO THIS REVIEW, IT IS ALL EXPLAINED IN THE VIDEO AND THE PICTURES. I BOUGHT THE ZTE Citrine(r) LTETM PHONE ON THEIR SITE, IT IS ADVERTISED AS A 4G PHONE. THE PHONE ITSELF COST...
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1.7
#933254
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90 minutes on land line with customer support no help Left message with my Attorney General and the Attorney General of Florida (home of Tracfone) To read all the complaint on Consumer Affairs site to see some other complaints . Lost all minutes and over a months...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

Anonymous
Anonymous

have tracfone for 15 years,try to add min but phone stated no service been trying over a month,lossover 500 mins because they are updating the phone they said that I could not...

1.0
I didn't like
  • At all
  • I did not like
#854857
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I don't and haven't needed phone service enough to keep paying for expensive phone service, so I went to Tracfone and have had the service since around 2001, a year or so ago I bought a samsung galaxy Tracfone and wanted to try it out for awhile before shutting down...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

2.0
I liked
  • Samsung galaxy phone
  • Phone
  • No contract
I didn't like
  • Service upgrading phone
  • Had to pay for their mistakes
  • Bait-and-switch
#667721
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TracFone - Stole Minutes

I have a tracfone. Bought minutes and the double minute card. One day it went crazy as I replaced the back and battery. Said I had too many minutes. I turned off and on. Correct amount showed 549 minutes ok. this is after a error message where I had to call and customer service was too ***, to tell me the error was for sim had slipped out at time I dropped. So I fixed it. I had added minutes left with 948 days of service. Left phone in vehicle at work for battery was dead. Home charged and showed 249 minutes. So where did my minutes go. Just added 250 on the 1st???Lost 549 minutes. Called was told she is not giving me any minutes for I PROBABLY USED them???? No I have a house phone for service TRACFONE doesn't work in mobile home at all..I had just spoke to them 3 days before that the minutes were there. So what happen to the minutes. This happen once before with a TRACFONE I had. Over 2000 minutes web time & text just disappeared? What the ***? then still erks me for I was told by girl I PROBABLY used them??? DO NOT BUY..
#414115
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