First of all they have all this hidden charges that could lure you into book with them. When you get to the airport nobody is there to take you to the station because the station is not at the airport. When you get to the station they tell you to buy Sunpass that is...
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1.0
I didn't like
  • Wont return the deposit months later
#1198562
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I booked a 9:30pm reservation from LAX airport during Aug. 18-21. Once my group and I arrived to the airport we looked for the shuttle to our rental car service in the waiting area. One of the Wally Park shuttle drivers (Darker grey shuttle) told us to wait for the...
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I didn't like
  • Customer service
#905454
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U-Save is a scam! I have intentionally set myself up with the proper credit cards as well as car and liability insurance to specifically avoid the cost of the extra coverages all the car rental companies want to charge us for. U-Save forced me to get the extra SLI...
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Anonymous
pev

It would be illegal to drive a car without the proper car insurance, so the company did it right.

Anonymous
Anonymous

I also have same experience where I was forced to pay for insurance at 15 per day at LAX location! Rediculous. Never had that with any other car rental.Also saw fees for cle...

1.0
#894505
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I am a long time, Gold card Hertz customer who experienced the absolute worst customer experience that I have ever had from Hertz today. A month ago I booked a vacation trip on-line through United that required a connecting flight, and after booking that flight I got...
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Jackson, Wyoming
I liked
  • Pathetic
I didn't like
  • Bad customer service
#701735
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Hired a Mazda 2 which was jerking uncontrollably while driving on the Highway. Jerking action meant the car slowed down and then jerked in to acceleration As a driver I felt unsafe and could result in an accident, damaging property and life of myself and others. I...
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Anonymous
Anonymous

Boy talk about a drama king or queen which ever you are! :grin :grin :grin :grin :grin

#405908
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