I was informed in May 2018 that I did not have to let the company know I was changing providers. So at the beginning of June I changed internet providers. July 19 th I receive a bill for 90$ . I was shocked about this so I texted customer care and they said they will...
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Anonymous
Anonymous

I HAD LET CUSTOMER SEVICE KNOW!! That’s why I am complaining! Duhhhhhhhh!

Anonymous
Anonymous

You always have to let the provider know you're cancelling with them? Duhhh...jow will they know otherwise? Do you think there is a center of information about you which says ...

1.6
I liked
  • No stars
#1335274
I was a customer for 10 months (Account 101897132), service was OK, not much to complaint about it. But be careful if you want to cancel before 1 year, because they will charge you 57$ more for early cancelation,This I find it ok since it was me who didn´t read that....
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1.6
I didn't like
  • No customer service
#951394
There is nothing Vital about this companies effort and they don't provide any product while collecting money under false pretenses. DANGER: DO NOT DO BUSINESS WITH THIS COMPANY. I am in PA and they continue to blame PA Vital Records for their lack of service. DANGER DO...
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VitalChek
VitalChek
VitalChek Verified Representative

Dear Customer,We apologize that you have had this negative experience. Please contact me directly at 800-669-8313 Ext 86879 for assistance with a resolution. -David Butler, Vi...

1.0
I didn't like
  • Not providing the service they claim to give
  • Money paid - no service provided
#915555
I had an order for my CA cert. Birth Certificate. When I saw how much it was going to cost with me basically doing all the work. Ie. Sending in notarized document etc. I decided to just wait and do myself. Read their cancellation policy. According to what it says, you...
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1.3
I didn't like
  • It is a rip off and false representation
#668912