0 comments
1.0
Details
All My Sons Moving And Storage - WORST. COMPANY. EVER.
DANGER. CAUTION. WORST MOVERS. WORST CUSTOMER SERVICE. This was the worst moving and customer experience. If Facebook allowed businesses to owe customers stars, they would owe me more than 5. Save yourself $915.93 (including $50 tip). It’s not worth the frustration,...
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Author
Location
Attleboro, Massachusetts
Cons
  • Customer service
  • Quality
  • Stolen items
Reason of review
Poor customer service
Loss
$916
Preferred solution
Full refund
Review #1526451 is a subjective opinion of poster.
0 comments

ALL MY SONS MOVING AND STORAGE RIPPED ME OFF!!

1.0
Details
I used the All My Sons Moving and Storage out of Greensboro, NC October 2016. They came and packed me up and loaded the truck on a Friday and then came the next day to pick up my bed and move me to Charlotte, NC. They some how lost multiple boxes and took my ladder. I filed a claim and they decided to give me a whopping $45 for all of my pots and pans, which mysteriously disappeared; roughly $850 worth!! I was told that they would return my ladder and I have not seen it yet. DON'T EVER USE THIS COMPANY!! The salesman, was so rude when I told him ALL MY POTS AND PANS ARE MISSING, he said it was impossible. When they gave me the option of taking the $45, I was supposed to sign and notarize a document that I would not bad mouth them and I would not tell anyone that this happened. Also, that I would not write any bad reviews... Well, I decided that for $45 I would tell everyone about my TERRIBLE experience with ALL MY SONS MOVING!!
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Author
Location
Greensboro, North Carolina
Cons
  • Missing a bunch of boxes
  • Stole my ladder
  • Having my possessions damaged
Reason of review
Poor customer service
Loss
$900
Preferred solution
Let the company propose a solution
Review #1002812 is a subjective opinion of poster.
2 comments
1.8
Details
I'm still reeling from the experience of hiring All My Sons for a full pack and move from Indiana to Maryland. Promises, promises, promises. Joe Dillon, the surveyor, assured me these were experienced packers and movers, and that all my artwork would be bubble-wrapped...
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Anonymous
#1285031

The comment I made about All My Sons Moving and Storage says Tampa Florida. That's wrong. I changed it to be correct as Jacksonville, Florida.

Author
Location
Hyattsville, Maryland
Pros
  • Workers were sympathetic and worked hard
Cons
  • Broken and damaged items
  • How my possessions were moved
  • Misleading info
Reason of review
Not as described
Loss
$4000
Preferred solution
Full refund
Review #941479 is a subjective opinion of poster.
0 comments
1.5
Details
AVOID ALL MY SONS AT ALL COSTS! PLEASE WARN EVERYONE YOU KNOW WHO IS MOVING AGAINST USING ALL MY SONS MOVING COMPANY! In June of 2015, I hired ALL MY SONS MOVING COMPANY in Gainesville Florida to pack up my mother's house, and to load it into a truck which we would...
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Author
Location
Gainesville, Florida
Cons
  • Claim handling
  • How my possessions were moved
  • No calls back
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution
Review #754735 is a subjective opinion of poster.
1 comment
1.0
Details
***** BUYER BEWARE****** My wife and I moved from Webster Groves to Lafayette square in the beginning of August. The entire process of everything from the move to the claims for the 13k worth of damage has been the worst experience I have had from any company in my...
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Anonymous
#1104489

You have a year to seek arbitration. It's listed on the back of your contract. It will cost you $200 but you will be able to present your case and hopefully get it resolved. A...

Author
Location
Saint Louis, Missouri
Cons
  • Bait and switch
  • Claim handling
  • Upcharges
Reason of review
Damaged or defective
Preferred solution
Fix my broken things to original condition, or replace them.
Review #708984 is a subjective opinion of poster.
0 comments

All My Sons Moving And Storage - Labor time charged before labor is done!

2.0
Details
Just had my first (and last) experience with All My Sons Moving. I paid for a family member's move remotely using my credit card. When the email alert came through indicating that my card had been charged, I reasonably assumed the move was complete. Wrong! Apparently their standing practice is to charge the credit card upon arriving at the move destination based on an estimate of how long the movers think it will take them to unload. In other words the labor time is not based on the actual labor time. And get this: "if it ends up taking less time, then you will be refunded the extra amount charged." That was the policy that was told to me verbatim by one of the reps. This practice basically allows All My Sons to pad the moving bill, because once they have charged your credit card there is little chance that they will refund you for any extra time charged. Especially if the payment is remote and the person paying is not there to time the move to the last minute. Without a spending alert on my credit card I would have never questioned the timing of the charges. This is a consumer rip-off and I will be pursuing this with the Better Business Bureau and with the consumer affairs office with the State of Florida.
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Author
Location
Coral Springs, Florida
Cons
  • Upcharges
Reason of review
Pricing issue
Loss
$150
Preferred solution
Price reduction
Review #688850 is a subjective opinion of poster.
0 comments

All My Sons Moving And Storage - Poor customer service, left stuff behind, complained about everything, broke some items and missing pieces.

1.5
Details
They showed up in a rental van, they had two when there were supposed to have three workers. As soon as they arrived they nickel and dimed everything on the original estimate, then surcharged us because they didn't want to take certain items without upcharge confirmation. They still left half our items behind, nit picked and complained the whole time. Broke furniture, didn't put stuff together as promised in estimate, and I am missing artwork. They do not return calls after we have left several calls to trace my missing items!! Over charged, they sat, smoked, and played on phone.
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Author
Location
Vero Beach, Florida
Cons
  • Claim handling
  • Complete lack of professionalism and customer service
  • No calls back
Reason of review
Poor customer service
Loss
$675
Preferred solution
Full refund
Review #676515 is a subjective opinion of poster.
0 comments

All My Sons Moving And Storage - Worst moving company in the U.S. I've used many movers and never had such poor service overall.

The Roswell, GA All my Sons Movers seriously ripped me off during a move, when I had my belongings moved to storage there. I've moved many times over the years and never have had problems such as those I've had with this company. Don't ever use them. Don't expect to get invoices or statements from them! They may send them (manually) - to the WRONG ADDRESS. You may never get a replacement statement either. Multiple times this happens They want your charge card - w/o paperwork coming to you for itemized charges - that could change monthly too! They added many 'fees' to my move that were never mentioned when I got the estimate. My 'estimate' was almost doubled. The move was only about 20 miles. I was charged $300.00 for "insurance" with no paperwork on move day - or later - to show what I was INSURED for. I was charged more "fees' for specific electronics they had to move - multiple fees. No moving company has ever charged these types of fees. All, 'on the spot' fees that you are forced to pay if you want your items moved. Nothing was mentioned about this when I got the estimate. My items (unfortunately) went into storage there. Don't ever try to use their storage services. Now, I can't get them out - using another mover. They obviously want me to use them again. For almost a month, I've been trying to arrange for another mover to pick up my items and bring them from GL to FL. They are now ignoring me (I can't yet confirm the new mover to pick up my items). Even certified mail was ignored. I needed statements from them for the IRS recently. No luck there either. They ignored that request too. So, I am not getting ready to to seek legal action and will be sending in more complaints - to the better business bureau and other organizations. At time point, I'm concerned that my items are still there in storage. Also, Discovered All my Sons charged me more to move my belongings about 20 miles than the moving company to FL will charge me to move the items here.
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Author
Location
Roswell, Georgia
Reason of review
Overall poor service from start to now
Review #628991 is a subjective opinion of poster.
0 comments

All My Sons Moving And Storage - DROPPED MY 1 YR OLD 3DHDTV BROKE MY COUCH BROKE MY BED

THAT PRETTY MUCH SUMS IT ALL UP .... MY LESS THAN 1 YEAR OLD TV IS WHAT REALLY GOT ME ... SUBMITTED ORIGINAL BILL OF $1,500.00 AND RECEIVED $350.00 IN CLAIM $$ AVOID LIKE THE PLAGUE DO NOT USE THIS COMPANY .... AVOID AT ALL COSTS ... I WISHED I WOULD HAVE READ REVIEWS BEFORE EVEN CALLING THEM .... NOT ONLY THAT, WHEN THEIR MAN DROPPED MY TV, HE STARTED SWEARING AT ME ... UNBELIEVABLE EXPERIENCE PLEASE PLEASE PLEASE AVOID THIS COMPANY LIKE THE PLAGUE ... THEY ARE NOT PROFESSIONAL NOR TRUE TO THEIR WORD IN REIMBURSING ME ... GAVE ME THE OLD STANDARD THAT IT WAS BASED UPON POUNDAGE ... NONSENSE!!
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Author
Location
Fort Lauderdale, Florida
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Full refund
Review #584592 is a subjective opinion of poster.
1 comment
5.0
Details
DO NOT USE! Talked a good game about stress free careful moving, but damaged stairs, gouged floors, marked walls, left hand truck tied to refrigerator on truck (no pad) now hand truck outline is worn in side of fridge, Moved grandfather clock with weights and pendulum...
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MovingCoNews
#888162

Can you please email me a few of the pictures? - Wendy dot Fuller at moving-company-guide dot com

Author
Location
Milwaukee, Wisconsin
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Review #548610 is a subjective opinion of poster.