Ups - They handled my shipment with negligence and took no responsibility
Ups - They handled my shipment with negligence and took no responsibility
I shipped a package from a UPS store and when the package arrived at its destination, the box was dissolved and was falling apart. It looked as though some UPS employee placed it in a snow bank and just let it sit for a long time... The package was in its original box...
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1.9
I didn't like
  • Lack in responsibility
#1189504
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I've been home since 2pm watching TV when an email comes through around 4pm and says that they tried to deliver a package but no one is home. I ran outside to look for a UPS truck but no one was around. I called UPS to track my item and they said that the driver showed...
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Anonymous
Anonymous

Ups is horrible they don't deliver at the time they are supposed to .they keep delaying saying the missed sorted but this not the first time . I try to call the reps are unfri...

1.6
I didn't like
  • Delayed delivery
#986790
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I get oxycodone delivered for a chronic pain problem I have. When I received the Package it looked ok meaning it did not looked tampered with,so I signed for it. I then went to open it from the top and then noticed thirty of the 60 pills were gone. The pills come in...
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1.0
I didn't like
  • Worst possible
  • Customer service must have a rolodex with excuses
#911620
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UPS should ban their employees from using 1 hour word. I called customer service about my package, she said that someone from headoffice will call me back in 1 HOUR. No body called, I had to remind them again. Somebody from head office called, she again promised to...
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1.0
I didn't like
  • Being given the run around to resolve issue
  • Lied about delivering parcel
#764676
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My package was never delivered and I was never contacted despite the fact that UPS had all of my contact information. UPS claimed that they could not find the house despite the fact that the USPS, FedEx, and Google maps can. After the first failed attempt (which I...
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1.0
Mcintyre, Georgia
I didn't like
  • Dealing with issues
  • Overcharging rate
  • Did not say sorry
#649427
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On December 29, 2014 I paid for wrapping, boxing, insurance and delivery of 2 Bose 901 Series V speakers to a Dallas TX address. On January 6, 2015, they were delivered in damaged condition. Now UPS is demanding that I should have told the buyer to retain the original...
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Anonymous
readalittle

That is NOT bait and switch. Bait and switch is when they advertise something at a specific price but don't have any when you go to purchase, then try to sell you something mo...

4.6
Essex Junction, Vermont
I didn't like
  • Poor customer service
  • Unethical business practices
  • Customer service agents
#582046
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UPS has caused so much grief for me and my family that it's literally a crying shame. A few months ago, my insurance co. sent a large claims settlement check via overnight delivery for my car that had recently been totaled in an accident. The day before that, I'd made...
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Chrissy2014
Chrissy2014

Hey, Kate:Thanks for the input. I agree 1,000% that these @$$holes should feel the same pain they inflict on PAYING victims! Especially UPS CEO Scot Davis who now "earns" $1...

Anonymous
Kate

They should lose their jobs since it is all about money. Then some change for the better will take place. FedEx is GREAT!!!

1.0
#545764
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UPS Account Number: V3080A At about 12.25 pm today a UPS courier arrived to collect my HTC phone for return for repair. I asked him to wait while I went back downstairs to collect my package which was addressed and only requiring a waybill from the courier. He shouted...
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MikeBrady
MikeBrady

It's Christmas season and those guys are already overworked. They are out there well into the evening. And you want the guy to stand around while you retrieve a package that...

#463618
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